Car Rental in Green Bay, WI

“During a recent business trip, I required a larger rental car the same day for my return trip to Illinois for transport of some items for my employer. I contacted this location, spoke with Gavin, explained to him the situation, and he was very accommodating informing me that it should be no problem to switch out my rental. Upon arrival, I was welcomed by Gavin, and Jarrod assisted as well making the vehicle swap effortless. Could not speak higher of my experience with this location and would highly recommend renting from this location.”

“I had a pleasurable experience with a recent car rental from here. I had gotten it through Costco travel and the price was reasonable. I had rented a vehicle for a trip to Las Vegas. I had worked with Nick at the counter and he went through all of the details and answered the questions I had. The only bad thing was that they were unable to update the database as I had requested SXM, but they were unable to add this. I don't know if they would have been able to contact upper managment to get this changed, but I was not charged extra.
I had dropped the vehicle off and recorded the new mileage and had worked with Nick again. He had noted that I was not charged extra for the service and I had received my deductable back. I even dropped it off a day early, and there was no resistance to this. I would recommend renting a vehicle from this Enterprise location.”

“Professional friendly staff. Staff checked in with Me weekly to see what I was gonna need the vehicle because I was waiting on an insurance check, I thought that was pretty thoughtful of them.”

“Rented a 15 Passenger van using my works Perk Spot. It was really easy to use and easy to rent. The counter was easy to spot and the reps were great; we did have a few issues with the van itself that were mostly addressed with the staff

1: The van wasn't cleaned before we picked it up, there were suckers in the cup holders and ribbons taped all over
2: The plugs for charging didn't work
3: This van had zero storage. You CAN fit 15 people but only people. We used this van for a trip from Wisconsin to Tennessee for 15 people and had nowhere for our luggage. We figured it out, but you should be warned that it will only fit people and no luggage”

“The quality of the rental was excellent. The constraints were clearly communicated to me. A contact number was provided for any issues. The staff was extremely helpful and courteous .”

“Great above and beyond service. I chose the wrong pick up time and they worked with me to get an earlier pick up by calling me first thing after a long weekend. And then we left an earring in the truck and they called to tell us about it. We were very happy with the truck and super service. Rent with them!”

“I can simply not express my gratitude to Brent and his staff. Brent is extremely knowledgeable across al the vehicles and all the other products they sell. this first experience 100% hooked me as a loyal customer. I have since purchased a ramp, a second van, and a lift chair. The service I received on every occasion was exceptional. All questions were answered and any concerns were addressed. Every person I have interacted with at this location have been excellent. Brent and his team have gone out of their way for me multiple times and every buying experience has been a good one. Brent and his team have exceeded my expectations on multiple occasions. Excellent people have made this happen. This is THE place to go!!”

“I had a great experience ! Wynona was very nice and professional. It was my first time renting a car so I didn't quite know how it goes and she answered all my questions. I will definitely be back.”

“UPDATE AT BOTTOM!!
Hello everyone this review is going to be for the experienced president circle crowd.
Staff here are nice, cars are clean but........
Right off the bat this location isn't a hertz corporate or neighborhood location it's a franchise and they don't follow all rules exactly like other hertz locations.
Your not getting upgraded here for free automatically, you'll have to ask and make sure you check your contract for an additional rate.
Additionally every rental is charged a litany of fees
Which goes as follows
Tax - 5.5% of the total base price
Rental vehicle tax - 5% of total base price
VLCR - .95 per day
Concession fee recovery - 11.5%
Customer facility fee $5 a day up to $20
Parking recovery fee - 3.3%
I was charged 120 bucks more then what hertz reservations estimated so just beware.
Also annoying that even though the state of Wisconsin doesn't charge sales tax on free rental days I was charged for using my hertz points exactly as if I paid cash. I already filed with the state but we'll see what happens.
UPDATE: I called to complain about the fact that i got over charged for my rental. they called me back and fixed up my contract with a full refund on the charges. exceptional service from brian and the team. literally my easiest hertz complaint.”

“I rented a car from the Milwaukee Airport and was given a vehicle with expired tags (by several months!). Budget customer service was no help over the phone, however when I brought the vehicle in to the Green Bay airport, the employees there - Emery and Rylee - were amazing to deal with and fully took care of the problem. Their customer service was some of the best I've seen anywhere! While I don't think I would ever rent from the Milwaukee location again, Emery and Rylee did a lot to restore my faith in this company.”

“We needed a van super LAST MINUTE to get to Chicago. Wynona was the person who helped make it happen without any complications! Everything went smoothly! Our two older kids and new born baby were VERY comfortable for the drive. Pricing was very fair as well! Thank you Wynona we will definitely be back if needed! ?”