Crosby's Heavy Duty Wrecker Service provides towing and roadside assistance with a mix of quality and varying pricing. While some customers have reported satisfactory experiences with prompt responses and professional drivers, others have expressed frustration with unexpected fees and charges. It's essential to clearly understand the pricing structure and fees before the service is rendered, as some customers have felt taken advantage of. However, some drivers have gone above and beyond, such as Christopher Brunner, who provided exceptional customer service and didn't charge for his assistance. Overall, Crosby's Heavy Duty Wrecker Service has a mixed reputation, with some impressive experiences and others leaving room for improvement.
Lightning fast service! Great customer service! Friendly dispatcher and driver. Thank you for making a crappy situation better!!! Recommend 100%
April 2026
I just want to say thank you for your service! My phone call with them was very polite from the start. Chris was able to pick up the car in a timely manner. All around will be recommending them to anyone I know!
March 2026
I was stuck in green bay coming home from work. I was frustrated and scared and Matt was nice and helpful. He made friendly conversation and took me and my car where I needed to go and I can't thank him and Crosby's enough. 100/10
