O'Reilly Auto Parts store #5097 in Green Bay offers parts, tools, and accessories along with free services like battery testing, wiper blade installation, and a loaner tool program. Reviews highlight that the staff is extremely helpful, going above and beyond to assist customers, including providing hands-on help with vehicle issues. They are described as very friendly, willing to help, courteous, and professional, making repairs easier. Customers report getting everything they need quickly and appreciate the accurate service and helpful answers to their questions. Many are very satisfied and would recommend the store, noting it as their go-to for parts and assistance.