Quick Lane at Bergstrom Ford provides efficient and friendly service. The staff is outgoing, thorough, kind, and responsive. Customers report not being treated like a number and appreciate the expedited, smooth service. Issues are addressed right away and fixed quickly, often within a day. The service department receives high recommendations for Ford service and repairs, with many noting continued excellent service and support.
I'm not sure what changed but the service I received was not only friendly but very fast. Normally, I would be waiting and hour or more just for an oil change and tire rotation. However, they were able to take my car in right away and be done with everything within 30 minutes. Amazing! I most certainly will be coming back.
January 2023
Brought my ford escape in and Dee helped me address my concerns right away. He was thorough and kind. They fixed the issues within a day
April 2022
I was there at 7am this morning for an oil change. The service was efficient and friendly this morning.Jason L was the service advisor this morning helping me and he was able expedite the appt smoothly.Thank you for continued excellent service and support!I definitely recommend Broadway!! ?
