UScellular is a company that connects millions of people, businesses, and government operations through its award-winning network. They offer a variety of products including the latest smartphones, accessories, high-speed internet, and connected home solutions. The company emphasizes providing exceptional service from real humans, regardless of their size or growth.
At their Greendale store, customers have experienced a range of service levels. Some, like a customer who simply needed a screen protector and phone case, received quick, friendly, and attentive service from staff members such as Jonas, who installed the items efficiently. Others, like a long-time customer, found the staff to be knowledgeable and professional, especially when assisted by salesperson David, who provided detailed comparisons and helpful advice without pressure.
However, not all experiences were perfect. Some customers felt that the on-site staff could be more helpful in resolving issues, as one customer found the staff less knowledgeable and had to rely on customer care for solutions. Still, many reviews highlight the excellent service provided by specific employees such as Carol and Michael, who were professional, courteous, patient, and went above and beyond to ensure a positive experience. Overall, UScellular strives to deliver quality customer service, with many staff members earning praise for their friendliness and expertise.
This morning we needed a phone for our granddaughter asap! Natasha helped us with every detail including fixing mistakes made by the switch from us Cellular. She was on the phone with Barbie getting us the best deal on our plan & price for iPhone 18! This wonderful lady made a stressful time for us actually pleasant!
October 2026
Every team members at T-Mobile at S 76th are very very helpful. They go above and beyond. Especially when I couldn't connect my watch to the new phone. I would go back to this T-MOBILE if I experience any issues with my new phone
October 2026
As a T-Mobile customer, see Natasha Gregory for phone issues! She is wonderful to work with.
