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January 2024 by spate cooley
I can see the tower and only get 1 bar for signal
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December 2023 by Julie West
Horrible service from sales Manager, Elizabeth and Alejandro, worst care , they lied, mean and Spiteful.
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November 2023 by Robin Seavers
The fastest service we ever had! Worked with someone who is in training and had no problems.
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October 2023 by Sheev “Darth Sidious” Palpatine
I had a mediocre experience with US Cellular's customer service on site. The staff was not very helpful with resolving my issues, and it seemed like calling customer care was the only way to get my problems solved. While I appreciate that customer care is available and responsive, it would be more convenient if the on-site staff were more knowledgeable and helpful. Overall, my experience was average, but I would hope for better customer service in the future.
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September 2023 by joAnn Carlino
Came into US Cellular early on a Saturday Morning and Carol assisted me. Professional, Courteous, Knowlegable and Friendly- She is a CREDIT to the company!
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July 2023 by Larry Menconi
Bought a phone from John aldalali he said I could keep my phone number and to come back tomorrow. I came back and he said I couldnt keep it they refused to take it back. John lied and wouldn't refund my money SAVE YOUR IM SORRYS
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January 2023 by Carrie Reid
Subpar customer service. Associates were more interested in conversing with each other (about social topics) than interacting with the customers sitting in front of them.
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January 2023 by Jo Ann Mueller
Great service place was very busy
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December 2022 by Bob Lannin
Lady there was obnoxious from the get go. The older guy was great.
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November 2022 by Bradley Dolan
I was blown away by the level of customer service from Michael yesterday at the Greendale store!!!!! I actually didn't even buy a new phone .... I had insurance replace a broken one and he went out of his way to assist me in getting the new one set up. He has extreme patience and great knowledge, and my experience was 150%!!! Us Cellular should hire more people like Michael!!!!!! Thanks Again!!!!
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July 2022 by Tom Platt
As always SUPER SERVICE, Billy got my phone back on track.
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May 2022 by Tom Prince
Not too impressed, their level of customer service has much needed improvement. Not only by the people at the store, but by the company as a whole.
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April 2022 by Brian's Town car service B
I've stayed at us.cellular 31 years on APRIL 12TH,WOULDNT CHANGE FOR NOTHING EVER.10☆ ALWAYS, BY BEATRICE C.,she has the best SERVICE EVVA (LOL) EVER,IN GREENDALE LOCATION IN FRONT OF WAL MART.GREAT SERVICE,EXTREMELYKNOWLEDGEABLE ABOUT ALL PRODUCTS,KEEPS IT STRAIGHT FOR YOUR EXACT NEEDS,HONESTY, NO FAKE UPSELLS & MAKES CUSTOMERS FEEL VERY WELCOMED COMING IN.BRIAN B.THE PEOPLES CHOICE.
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January 2022 by Gregg Bonti
Always clean and inviting. Great employees and great leadership.
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January 2022 by Amy
Went to this store on 1/2/22 about 4pm to have my info transferred from my Samsung S7 to my new iPhone and after 20min the tech said they couldn’t transfer data and suggested we go to Ubreakifix to get it done!! We went to them the next day and they wanted $100 to trfr!! Well after all that we decided to go to the USCELLULAR in New Berlin and the guy there did a COMPLETE TRANSFER in 5min!! Either the 1st guy had no idea what he was doing or just didn’t want to mess with it! New Berlin store is our new go to!