“I’m here fairly often; this time to grab a few tools for changing spark plugs and fixing a door handle on an older Mercedes. No matter the time of day, the team here is always kind, knowledgeable, and genuinely helpful.
I’ve never felt judged for asking basic questions; instead, they make sure I leave with the right tools and understanding to get the job done right.
I rarely leave reviews, but as someone who works in the automotive industry, I want to acknowledge how consistently positive my experience has been. This AutoZone exemplifies great customer care.
Thank you for helping keep my car safe, reliable, and on the road!”
“had a great experience with Gerber Collision. Kathy provided a quick and accurate estimate, and the repair work was completed in a timely fashion. I was kept updated at every step of the process, which made everything completely stress-free. They also coordinated seamlessly with the rental car company, which made the whole situation much easier. Overall, excellent service and highly recommended!”
“Always honest fair and trustworthy whivh is so hstd to find.No one we'd have work on our vehicles other then these 2 wonderful men.weve been going to th forc30 plus years
NEVER failed us.They really don't know how value and they are respected by the people of the area
A HALES CORNERS LIFELONG STAPLE”
“I love this place Holz. They are genuinely very courteous and tell you everything you need to know and more with whatever questions you have to ask. They answer you with the best quality insurance you deserve.”
“Chuck is awesome!! He changed the burned out headlight bulbs on my Kia and replaced a fuse I didn't know about which saved me $1000 due to a diagnostic error from the Kia dealership. I will definitely be returning to O'Reilly's for any future auto part needs. Great job Chuck keep up the good work and superb customer service skills!!”
“Been looking for a decent 4Runner with lower mileage for months and found one at a Chevrolet dealership (Holz Motors). From a recent past experience, I needed to make sure the 4Runner wasn't completely rusted out underneath. I live almost 2 hours away so I made a call. Deven R. answered and was very professional, polite, and he answered every question I asked. Not being a Toyota dealership, if he did not know the answer, Deven made sure he would search for the answer and got back with me. The vehicle is a 2014 Toyota 4Runner SR5 (lowest end plain jane) but on their website it showed a Limited (highest end with all the bells and whistles) with leather seats, heated seats, sunroof, etc but it has none of them. Allegedly, it was an error on CarFax. The 4Runner style was adjusted online to SR5 but price did not change when the value was nearly $3,000 lower. Back to the rust I was concerned about. 2 hours each way is not a horrible drive but Deven saved me the extra drive by taking extra photos and videos of the underneath and rocker panels. Definitely has quite a bit more rust I wanted to see but I'm willing to get it taken care of on my own expense. I appreciate the extra steps Deven did for me, I was still interested, and decided to drive down there the next day. Arrived at Holz Motors in the afternoon, saw the 4Runner up front, greeted from a nice lady and showed me where to meet Deven. He was available right away and brought me to the vehicle. Told me a little bit about it, looked at it and pleasantly surprised how clean the inside was, and took a short test drive. It was what I was looking for minus the rust. Sat down and started talking the price since they offered a small reduction of their error I found. End of the story, even though the error value was almost $3,000 less, Holz only gave me less than $500 reduction. They told me it was supply and demand not that actual value. Perhaps Holz gave the previous owner a higher trade in from their error of the wrong style/value and manager was not willing to give me the true value of the SR5 to have a lower profit. At the end, I would definitely recommend pre-owner sales, Deven. He went the extra mile. Ryan did the paperwork quickly and I appreciate not pushing or pressuring extra warranty etc I would not have bought anyway. Just make sure you double check your name and address are correct. Only bad things I noticed so far driving the 4Runner back home. A fairly small noise from below the steering wheel I did not hear on the short slower test drive and supposedly, Holz service department replaced the windshield wipers. On the way home I noticed the passengers side wiper was whipping in the air. I stopped and looked at it and part of it is bent out off the windshield and broken. Good thing it was a sunny day. Wish I saw it before I left Holz instead of finding it on the highway north of Milwaukee driving 70 MPH.”