Wheel & Sprocket is a local community bike shop in Franklin, nationally ranked as one of America's Best Bike Shops. It offers new and used bikes for everyone and services bicycles of all makes and models. The shop is a one-stop destination for many major brands and carries a good selection of parts and accessories. Reviews highlight great service, with staff who dig right in to fix problems quickly and go above and beyond. Customers report awesome customer service, satisfaction from the experience, and note that the crew knows how to treat customers and their bikes right. Some have described their experience as a life changer. You'd be silly to go anywhere else.
im disabled and use a knee rover to get around. it broke down and needed some repairs. the service dept was fast and polite, from diagnostic to repair. would recommend to others.
August 2024
Great service, walked in with a warranty issue and Colin dug right in, had the problem fixed in 20 minutes, on my way! Back to riding my Madone, Thanks!
August 2024
Excellent service department and they always make sure everything on my bike is running smoothly.
