They were honest and charged reasonable prices. They were also very friendly and accommodating. We needed a ring fixed by a certain time and they were able to do it. We live in Oconomowoc, but traveled to Hartford because of their honesty. I will continue to go to them for all my jewelry repairs. I highly recommend them... read full comment
August 2023
Easily the best jewelry shop around. David is the best. Very knowledgeable and patient with his customers. Will be honest and not try to upset at all.
July 2023
After visiting a few jewelers I purchased an engagement ring from Douglas and I cannot recommend them enough. From start to finish I was impressed with their quality of service, patience in helping me pick the perfect ring, and level of care only found in a family-owned local shop.