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October 2023 by Carol Foss
They were honest and charged reasonable prices. They were also very friendly and accommodating. We needed a ring fixed by a certain time and they were able to do it. We live in Oconomowoc, but traveled to Hartford because of their honesty. I will continue to go to them for all my jewelry repairs. I highly recommend them to everyone.
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August 2023 by Wilson
Easily the best jewelry shop around. David is the best. Very knowledgeable and patient with his customers. Will be honest and not try to upset at all.
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August 2023 by Joycelyn Yvonne P-Henderson
WOW, AMAZING, ABSOLUTELY SUPERB CARE/KINDNESS/ATTENTION To Every Detail!! I sponsored an event this past weekend to shop locally for 61 Women in Downtown Hartford. Everyone in Douglas Jewelers ARE VERY RARE JEWELS. Thanks for making this group of women feel SO Special and Appreciated!! We Love your Store and the Human Customer Care - $3.00 watch batteries are the GOAT!!
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July 2023 by Jacob Kovacevich
After visiting a few jewelers I purchased an engagement ring from Douglas and I cannot recommend them enough. From start to finish I was impressed with their quality of service, patience in helping me pick the perfect ring, and level of care only found in a family-owned local shop.
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April 2023 by Linda S
I trust them with my most precious jewelry for restoring/resizing. They get things done as promised and reasonably priced.
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September 2022 by Melissa whelan
My fiancee proposed to me with his grandmother's ring. We brought it in because it needed to be sized and fixed up. I'm beyond amazed at the work that was done. Looks like a brand new ring! They were able to fix up the prongs so the diamond just sparkles. Thank you so much I couldn't be happier!
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August 2022 by James Bentz
I love these home time jeweler got my watch battery and link for my watch great people prices reasonable family ran love it
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July 2022 by Wrong Place
Always professional and curtious. Super helpful and friendly staff.
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May 2022 by Mary Berens
Excellent repair on my wedding ring. Looks like brand new
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February 2022 by Rene Schlough
my favorite store to visit!!!!! the owners are the most genuine, honest, accommodating people I know. I am lucky to call the owners true friends!!!
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January 2022 by Jeremiah
Was looking for a watch and I found one. It's only been a day but I love the watch already. They gave me a great customer service with a great price to match. I will be going back for future inquiries if needed. I was in and out of the store within 20 25 minutes. I enjoyed my experience very much if you couldn't tell already and wanted to just say thank you for the above and beyond customer service.
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December 2021 by Robert Christopherson
The place is honest, fair, and every body is so nice and they will take good care of you there if your looking for a ring of some sort I suggest this place by far
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November 2021 by Mark Warner
The owners are very pleasant , the store sparkles , and prices are very reasonable
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November 2021 by Chad Tollefson
I started going to Douglas 2 years ago and will never go anywhere else. I've worked with David and he has always gone above and beyond to make sure I am not only satisfied but knowledgeable about what I'm purchasing. To find a jeweler this honest and upfront with customers is unheard of. If you're not close to Hartford...take the drive...you will not be disappointed.
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October 2021 by Jerry Berndt
Very helpful and not pushy . Was a pleasure doing business.
