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“The manager Steve took very good care in helping me pick out the best mattress for me and my injuries. I truly cannot wait until I get my new mattress. He’s gets a 10 from me, thanks for making this process as easy as possible.
Update,
I found several rips in my adjustable frame showed Steve and he made it right by giving me a free pillow. Thanks Steve you are doing a great job ?”
“Bill was great and explained everything very well and in detail! There were times where he was a little pushy on certain mattresses even when I mentioned that I didn’t like the feel of them, but other than that, I had a great experience! :)”
“Went to the Oconomowoc location, and couldn’t be more impressed by Reese. He was honest, helpful, and it was a pleasure doing business with him. I even left, to go check out another mattress place. I decided to go back to mattress firm just for the awesome customer service we received. Definitely recommend:)”
“Best customer service we have ever experienced during the purchase of a new mattress! The Verlo team was at our house in less than 24 hours after installation to make sure my wife got the correct padding on her side of the mattress. The factory installed medium comfort versus the soft cushion padding and the store manager corrected the problem immediately. We could not be happier thus far!”
“Delivered my new mattress. Great customer service. Notified us that when approximate arrival would be. Very polite and friendly. Verlo is fortunate to have these 2 great delivery men. Thank you!”
11AM - 5PM
3325 Hillside Dr, Delafield
Mattress Stores
“I was very pleased with my experience. Judy came to offer me assistance, but she was not pushy, which I like. She made herself available and was ready to answer any question. She made the process quite easy. I also noted how her co-workers were very helpful.”
“Krista at Ashley furniture in pewaukee is so knowledgeable and informative on all things appliances. She us so helpful and real.... not salesy. I recommend her for all your appliance purchases!”
“So far everything has gone well, loved the "no sales person " in the store. Called to talk about some order details and was handled very professionally. Still waiting for my delivery as I ordered something not in stock”
“We worked with Sydney and the staff at the Delafield store to shop for and purchase our new ClimateCool bed. Sydney was knowledgeable, helpful and patient while we tried different beds and worked through the purchase process. We appreciate how hard Sydney and the rest of the staff worked to get us the bed we wanted at the best price. Thank you.”
“We worked with Amanda Czarnecki who was very patient while we made our way around the store trying out couches and always very helpful providing information. It was a great experience.”
“Connie at the Pewaukee location is awesome. She listened to all of our requirements for a recliner for my Mom and lead us to the perfect chair. The real price was clearly marked and was less than half the price of a similar recliner at a “competitor” whose confusing sales gimmicks / discounts that change daily are very similar to Kohl’s where I do not shop. Thanks again Connie!”
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“We purchased an L-shaped sofa from Lake Country Bed Barn in the middle of crazy supply issues nation wide. From beginning to end, the process was a wonderful experience. They were outstanding in their communication and support regarding delays well beyond their control. I felt appreciated as a customer and well taken care of. Our sofa has lasted several years under the wear and tear of a big household. They stand by the quality of the products they offer and it bears true in our home for sure! Family owned businesses like this one are gems!”