Hayward Marine is a highly recommended business known for its fast, friendly, and helpful service. Customers appreciate their quick response time, such as when a prop was replaced while on the water, or when a storm caused a charger issue. In both cases, the staff provided prompt assistance and free advice, ensuring customers could enjoy their time on the water without worry. The team is knowledgeable and well-trained, especially when it comes to boat repairs and maintenance, offering good value for their services with clear communication and efficient work. The dealership also excels in boat sales, with customers describing their purchase experiences as fantastic. The staff members, including salespeople and delivery specialists, are helpful, honest, and attentive. They take the time to explain boat features, answer questions, and handle paperwork smoothly. Even when there was a potential delay, staff members quickly rearranged delivery to meet customer needs, demonstrating a strong commitment to customer satisfaction. Overall, Hayward Marine provides a welcoming environment and reliable service that makes customers feel confident and cared for. They focus on making the entire process—from repairs to buying a boat—as simple and stress-free as possible. Many customers express their satisfaction and look forward to future business, highlighting the business’s professionalism and dedication to excellent customer service.
Had boat problems while on vacation, called several places who said they were too busy. Hayward Marine made time to look at it. They had me fixed up and back on the water the next day. Thanks to Jamie who diagnosed the issue very quickly. Good people there.
April 2026
They were very easy to work with. Excellent customer service.
September 2025
Destroyed my prop on the Flowage, called them while still on the water. Said they had what I needed, we pulled the boat out of the water drove there and was done in 5 minutes with the new propeller on the boat. Fast friendly service!
