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“Cannot recommend Steve Oertel strongly enough. We started off with an auto refinance and then unexpectedly had to consider a home equity loan. He always responds to my emails in a timely manner genuinely educating me on any questions I have without making me feel less than. Because of him, I feel less financial stress in these strange economic times. I have recommended several of my own clients to him and Focus Credit union for financial guidance.”
“No words......I've been trying to think of how to describe my experience and I am just wowed, so I feel the need to share. I don't think 5 stars is enough for this one. I called into check my balance and was pleasantly surprised by the lady that answered. Carrie was very upbeat and polite. She went above and way beyond what I feel her job is. She took the time to thoroughly explain and help me with my concerns. I honestly can't thank her enough. Every business should be blessed with an individual like this, and I hope Glacier Hills knows how much of an asset she really is. I will be dialing her direct extension from now on. If you have concerns or questions, just ask for Carrie!”
“I opened four checking accounts for my children and we did it in under 30 mins. The staff was very pleasant and I didn't feel rushed!!!! I appreciate the patience and knowledge ❤️”
“I had the opportunity to work with Sophia today. She assisted me in opening a business checking and savings account. Furthermore, she troubleshot what was wrong with my credit card, and was able to issue me a new one. She is very professional and in my opinion the most personable banker at Landmark. She truly listens and understands her customers needs and is effective at resolving issues. I’ve been a Landmark customer for years now, but this was my first time working with Sophia and I was extremely impressed. I highly recommend current customers and future customers to Sophia.”
“All around excellent experiences at Landmark from customer service to consumer lending. Took advantage of a 1% HELOC teaser rate last year and arb'd it with 9+% I bonds. Perfect experience with zero closing cost secured line of credit, monthly payments, and pre rate reset payoff.”
“Been a customer for about a year now. So far it has been a much better experience than Chase. My only problem is that a coupe times a year their Mobile App & Online Portal wont work due to updates. This past weekend it wasn't working from Friday-Monday Afternoon. During this time you can't check your balance, deposit checks, or move money around at all. It's a minor inconvenience, but could be catastrophic under the wrong conditions.Their customer service however is very good and loan process is easy. Nothing but good things to say about LCU other than their online banking not working a few times a year.”
“This bank has all the services I need. It has a really nice drive thru with security cameras. It also has a drive-thru ATM. It has adequate parking handicap access. They have elevators and a nice waiting lounge. I've always found the staff to be friendly professional and helpful.”
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“In dealing with a very complex range of issues this location has been so very helpful. I have been in and out of this place often and have had to go through quite a few difficulties since the untimely passing of my father, last fall. One of these ordeals caused me to go on yelp and leave my first review, which happened to be a negative review for another company. In doing so I wanted to balance it out by leaving a good review elsewhere, and this was the first place that came to mind. So my thanks go out to Jill and the other employees at this branch. You have made me feel comfortable while going through confusing and emotional stuff. Maybe it doesn't seem like much, but your help has meant a lot to me.”