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“Cannot recommend Steve Oertel strongly enough. We started off with an auto refinance and then unexpectedly had to consider a home equity loan. He always responds to my emails in a timely manner genuinely educating me on any questions I have without making me feel less than. Because of him, I feel less financial stress in these strange economic times. I have recommended several of my own clients to him and Focus Credit union for financial guidance.”
“I have worked with Glacier Hills for years now for my auto loans. I always have an excellent experience working with Kelly on my loan. She was knowledgeable, responsive, and took the time to explain everything clearly throughout the entire process. Kelly made what could have been a stressful experience feel smooth and straightforward. Her professionalism, attention to detail, and genuine care for her customers truly stand out. I highly recommend Kelly to anyone looking for exceptional service and support with their lending needs. Thank you for making the process so easy!”
“Shannon Beattie is the best! She has always been there for my children. From filling out a deposit slip to advice on scholarships to fraud on their accounts. Shannon is so helpful and she is always there for them. They plan on staying with Guardian as young adults because they see the care your team members show! You are all family!”
“We have been associated with Landmark Credit Union for many years, starting when we moved here to Sussex 35 years ago.
They had the best mortgage rates at the time and we have always had great support and service from them for numerous situations.”
“All around excellent experiences at Landmark from customer service to consumer lending. Took advantage of a 1% HELOC teaser rate last year and arb'd it with 9+% I bonds. Perfect experience with zero closing cost secured line of credit, monthly payments, and pre rate reset payoff.”
“Been a customer for about a year now. So far it has been a much better experience than Chase. My only problem is that a coupe times a year their Mobile App & Online Portal wont work due to updates. This past weekend it wasn't working from Friday-Monday Afternoon. During this time you can't check your balance, deposit checks, or move money around at all. It's a minor inconvenience, but could be catastrophic under the wrong conditions.Their customer service however is very good and loan process is easy. Nothing but good things to say about LCU other than their online banking not working a few times a year.”
“This bank has all the services I need. It has a really nice drive thru with security cameras. It also has a drive-thru ATM. It has adequate parking handicap access. They have elevators and a nice waiting lounge. I've always found the staff to be friendly professional and helpful.”
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“In dealing with a very complex range of issues this location has been so very helpful. I have been in and out of this place often and have had to go through quite a few difficulties since the untimely passing of my father, last fall. One of these ordeals caused me to go on yelp and leave my first review, which happened to be a negative review for another company. In doing so I wanted to balance it out by leaving a good review elsewhere, and this was the first place that came to mind. So my thanks go out to Jill and the other employees at this branch. You have made me feel comfortable while going through confusing and emotional stuff. Maybe it doesn't seem like much, but your help has meant a lot to me.”