“The bankers at Bank Five Nine have always been extremely friendly and helpful. Julie greets myself & my family by name and goes above and beyond to answer any questions we have.”
“Every is so polite, friendly and professional. Gale Zastrow, relationship banker, has assisted me with our CDs and any other questions or concerns I may have about our accounts.”
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“The Dousman Ixonia Bank is the best!! Jessica and the staff always go above and beyond to give me excellent service with all my banking needs and transactions. Thank you Jessica and staff for the many years of great service. I appreciate you and will always recommend the Dousman Ixonia Bank.”
“Jake made the refinancing process SO quick & easy. I got great rates, had all my questions answered & was overall so happy with everything. Thanks, Jake!”
“I have been coming here since I was 18, I'm 31 and my entire family comes here as well now! There are too many nice things to say about the workers; they treat my family like family, they know all our names and show that they truly care! Thank you all for your outstanding customer service!P.s the popcorn on Fridays is a hit as well”
“After fraud was noted on our checking account statement, we wen’t to our favorite Waukesha State Bank Branch.1227 Corporate Dr Oconomowoc Wi. Nicole B. was most helpful getting the issue resolved. We came in stressed over the fraud as most people do. We left confident the stealing was halted. Great to feel we are valued customers!Gary and Sherry Mueller”
“Gillian was great and helped maneuver me through all the questions I had. She spent her time fixing my debit card issues and helped with credit card application. Thank you Gillian, you’re the best!!”
“Lori Naylor called recently about a transaction I conducted at this branch location. I had some questions which Lori quickly clarified. We are long term costumers of Associated Bank including our home mortgage. We are very satisfied with the service we received on our recent visit and the follow up phone call from Lori. Hard to find good customer service today but Lori Naylor was excellent!”
“I have been with Ixonia Bank for over 30 years!!!! The staff, present and past has always been amazing to work with. Helpful and very knowledgeable about all aspects of customer service. Courtney K. has been especially helpful with the new rollover. Only place I'll ever bank at!!!!!”
“Alicia, Dawn, & the other employees at Ixonia Bank really go above & beyond to make you feel at home!They really make you feel like a person, not just another number!”
“The Oconomowoc branch of Summit is top notch. I found them while researching a car loan and my great experience with that transaction motivated me to open other accounts there. My long time trusted associate Cheston was otherwise assigned recently and Megan stepped in offering seamless service. Great team, I highly recommend.”
“I moved to Wisconsin this spring and opened an account at this branch. Several weeks later, I needed a signature guarantee for my TreasuryDirect account. I made an appointment with the manager and it was signed with no issues.The only negative thing I can think of so far is the bank teller I spoke with (same one the two times I went in) typed a lot on his computer without communicating what he was doing, so there was kind of this awkward silence. But someone came out after a few minutes to meet me.”
“The gal that helped me out (didn’t catch her name, she told me had just recently got back from a trip to Paris) was so sweet and very helpful, explained everything very well. Made my day so much better to be treated so nicely! :)”
“I fell for a health insurance scam but luckily Pilar from the chase bank in Oconomowoc helped me secure not only my account but all of my credit risks as well. Went above and beyond!”
“I opened up a checking account here today. Best decision I've made financially. I switched over from being with chase bank for almost 10 years. Kelly Hendricks customer service went well above and beyond what I was used too at chase. She spent valuable time with me to find the right fit for my needs. After the process was completed, I was introduced to the staff and I really felt like part of the family!! Hope you enjoy your Florida trip Laurie! Highly recommend this branch!!”
“The many quite lovely ladies who work at this location are delightful. Truly the best service I have ever received at an Associated Bank. The ATM is really convenient too because it now accepts deposits.”
“I've been part of this bank for around 14 years and plan to be for the foreseeable future. The employees are always the best and help me with what I need financially”
“Wow so many bad reviews, I’ve never had a bad experience here. Always polite and quick. Never have to wait more than 5 min. Once we had a wire transfer from someone and it took a long time and we had to go in back room with manger but it was handled with professionalism and the tellers are always kind. I go at least once a week or once every other.”
“It was frustrating on 12/1/2022 when I walked into the bank at 11:30 AM to take out a new CD and they had no one available that could do the transaction. This may be more common at a branch location, but at the home office this is unacceptable. I ended up driving to Watertown where the job was completed with no issues.”