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August 2024 by Paksss
just search it up on google avoid using this
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May 2024 by Huntur Snow
Absolutely terrible. Jacob is unqualified somewhat for his job. Sends computers out not working properly or put together correctly. Expect to have to come back working with him working on your computers. Also In the store while having him help me look at my PC he put his fingers in my computer while it was on and could have fried out components.
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May 2024 by Marcus Tunrer
Bad customer service
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May 2024 by Bob Hanson
Excellent customer service. Extremely knowledgeable
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September 2023 by Krs One
Knowledgeable and helpful, brought my laptop couple hours later was fixed. Was under manufacturing warranty, so was zero cost. Will definitely be coming back for any tech related issues or inquiries.
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April 2023 by tfd007
Had received an invoice from best buy that i was concerned about, the person on phone said not from best buy they don't send out that kind of email , but make sure i report it to my bank
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January 2023 by DJI IV
Don't try to call and talk to a live person. You'll wait and wait and when they finally pick up they hangup on you. Not cool... I wonder how much business you guys lose by people not getting thru...
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January 2023 by Joshua Toscano
Legit wanted 300$ to screw some battery powered wireless cameras into a wall.
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October 2022 by Sandy Pugh
Always helpful and very knowledgeable.
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October 2022 by Andrew Burnett
Had the squad fix my bosch dishwasher. First apt was to take a pic of the serial number and order 3 parts. Second was to install 2 of the 3 parts. Called as it was still broken, and they could not find out why te 3rd part was not installed. Had to wait 2 days as they were trying to track down a part. They could not find one so they gave me purchase credit towards a new dishwasher. It was painful as this took a total of about 3 to 4 weeks, but happy they tried to fix it and I got a new dishwasher.
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October 2021 by Christopher Ramirez
They keep my computers and phones in line.....
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October 2021 by Lauren Scott
Just wanted to say what a great job Jonathan did for us and the problem we were having with our laptop . Very knowledgeable and great customer service. THANKS !
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October 2020 by Candice Goodwick
August 24th, I stepped into your store, paid over $350 for you to fix my screen and after that long unnecessary ordeal, on September 26th my screen stopped working again. Made another appointment and on October 10th, I spoke with Jonathon and Shae, expressed my issues and situation and those two were magnificent with me. They went above and beyond my expectations as a customer. They were very apologetic and sincere with my issues and made my appointment as easy and effortlessly as possible. I can honestly say that Best Buy was about to lose my business but those two associates, flipped me and I will now continue to make purchases from Best Buy!
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October 2020 by Terry Nadosy
Knowledgable to a point, but limited on specific brands. A good back up place if everything else fails.
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October 2019 by Kevin Stone
Discussed warranty issue with member on phone for microwave. Was to to just bring it down. When arrived I was told I need an appointment and they could not see me at this time and I would need to come back when appointment was made. Drove an hour for nothing. They obviously need to train their employees on the proper procedures and they should have made it right for me when I was there.
