Walgreens offers a variety of services, including prescription refills, health and beauty products, and photo printing. The pharmacy operates Monday to Friday from 8 am to 1:30 pm and 2 pm to 8 pm, Saturday from 9 am to 1:30 pm and 2 pm to 6 pm, and Sunday from 9 am to 1:30 pm and 2 pm to 5 pm. Customers appreciate the friendly and helpful staff, including employees who go above and beyond to assist. However, some have experienced issues with pricing and product organization. One customer noted confusion regarding sunglasses pricing, highlighting a lack of clear communication about prices. Another long-time customer expressed frustration with new pharmacy policies that made it difficult to fill prescriptions on time. Despite these challenges, many customers find Walgreens to be a convenient one-stop shop, with efficient service from pharmacists who work quickly even during busy times. Overall, Walgreens aims to provide a helpful and accessible shopping experience, though improvements could be made in pricing transparency and product organization.
Thank you Allison for the amazing customer service and being understanding and addressing my medication questions :)
January 2026
I feel very confident receiving my prescriptions from Walgreens! They don't just hand them to me, they make sure I know exactly what to do, how to take them and anything to be aware of. And they know my medication history!
December 2025
We visited the Walgreens store on Kettering Ave in Janesville for bandages and a solution for a problem plus picking up a prescription. The store was clean, well stocked for our needs and the pharmacy assistant was so pleasant and cheerful it made the whole visit great.
