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“Last Sunday morning, my car wouldn't start. I jump-started it and drove it to O'Rxxxxy Auto Parts in Fort Atkinson. They tested the battery and said it was bad and needed to be replaced. They wouldn't replace the battery because of an intake hose running across the top of it. (I never go to Advxxxxd Auto Parts across the street. I have been there three times in two years and they always act like you are bothering them. I don't need that crap when there is an issue with my car).
I called this AutoZone in Johnson Creek, told them what was happening, and was told to bring my car in so they could take a look. AUSTIN was so great. He replaced my battery with no problem and had no issue with moving the hose. We discussed why someone else wouldn't touch it and he said it could be a liability issue. (I understand that, but that wasn't said at the other store. Their computer screen told them they couldn't replace the battery for me because of where it was located).
I officially gave Austin permission to remove the hose to replace the battery, and we had a good little laugh about it. Even with the cold weather that day, he was a PRO and super helpful.
I might live in Fort Atkinson, but will always consider driving up to this AutoZone in the future. I have been there a couple of times in the last year and had great service both times!”
“I always have my truck serviced here. They know what my vehicle needs and I know I can trust them. My 2021 RAM is my 3rd truck I've bought from Kayser. I'll buy my 4th truck here too!”
7:30AM - 5:30PM
305 Summit Ave, Watertown
Auto Parts
“I was very pleased with the personel, customer service, up-dates, time frame, workmanship, and itemized final cost! Ryan at Caliber Collison did it the right way!
Jim H.”
“WE WILL ONLY EVER USE BUTCH’S!!!
Grant was AMAZING! He was wonderful to work with! Grant kept me very informed on everything along the way and kept in constant contact with me through the entire process. My daughter’s car was ran in to and was inoperable. They did an AWESOME job! We have used Butch’s 3 times in the past as well when Deer have hit my husband’s cars. We have always had exceptional experiences at Butch's!!! Butch’s is the ONLY one we will ever take our vehicles to! HIGHLY RECOMMEND!!!”
“3 words.
Honest. Fair. Reliable.
Don’t want to know a body shop owner on a first name basis, but here we are. ?? Kyle treats you like family, and treats your car even better. He takes pride in his work, and I wouldn’t take my vehicles anywhere else. If you are not so lucky to have to call a repair shop, your luck will change when you call Tower Auto.
10/10 recommend.”
8:30AM - 6PM
101 WI-16, Watertown
Auto Parts
“We would give them 10 stars if we could. Hands down the best dealer we have ever bought a car from, and we buy a lot of vehicles. Kyle, John and Chelsea were all wonderful to work with. This dealership will be our go to from now on and we live over three hours away.”
“They 2 guys behind the counter tonight were so helpful, and knew what they were talking about. I wish I could remember both their names, but one of the guys name was kolbey. Kudos to you guys for being so nice and helpful!!!”
“As much as I would love to give these guys 5 stars, I just cannot. The lack of communication in this process made this incredibly frustrating. They failed to tell me they had actually scheduled my car's appointment even though they said they would coordinate that part with me, which I didn't know until I missed the appointment. Ultimately, it took another 2 months to get my car on their schedule. Now the day I go to drop my car off and pickup the loaner is even more fun. The loaner car had been dropped off that morning after being in a "hit and run". Jim's Auto Body employee informs me its completely drivable, which is was. Then I get in the car and it reeks of cigarette smoke and the "service fuel filter" light is on. Now lets fast forward to the day I'm supposed to pick it up. Not only did they not call me, I called them to find out that it will not be ready for another 2 days. Again, the day it's supposed to be ready, I'm the one calling them only to find out it needs another 2 days before it's ready. Now the day comes for the third time, is my car ready? Oh would you know, it'll be ready just before 5pm on closing at Friday. Which inevitably means I cannot pickup my car until the following Monday. Here we go! Lets pickup the car, finally! It's done when I get there! It obviously smells very chemically due to having fresh paint, ok I get that. They left their dust and whatever mess it may be for my cleaning detail, thanks. The best part? I went to fill up the gas tank and had to the pry the cover open because it was taped shut still from being painted. Does it look better then it did when I dropped it off? Yes. Annnd don't forget the fun 3% fee when you pay with credit card, which adds up rather quickly when you have a lot of work done! Thanks guys. Just work on your COMMUNICATIONS!!!!!!”
“Awesome guys here! They helped me out big and took time out to Jumpstart my peterbilt when the batteries keeled over right by their shop will hopefully get to use this establishment on a personal vehicle of mine in the future!”
“Ordered a New Dark Horse Enclosed trailer for our Business . Everyone was amazing , trailer working great for us ! Thanks Again for all your Help ! Steve WW Custom Taxidermy & Hunts LLC”
“Farm & Fleet! Great place to shop! Ask for help they told me exalt where to go and next to what item spot on! also love they allow the fruit truck pick up so double bounes! Tyvm Blaines farm and fleet. Bought what i need didn't need to run to walmart!”
“For the second time in 2 years my battery went dead due to a faulty alternator (which I did not know about). On both occasions O'Reilly (Watertown WI) replaced the battery for free, no questions asked, since it was still under warrantee (though technically, the fault was my car). The second time this happened, O'Reilly volunteered to test my alternator for free, thus alerting me to the problem. First rate service indeed!”
“I was extremely impressed with Max’s customer service skills, knowledge and kindness! He helped me find the proper bulb for my car headlight, installed it for me and showed me how as well.. even though it was cold .. he was patient and kind! Thank you soo much Max!”
“Chris is an amazing person just like his father down to earth a pleasure to talk to and friendly as can be even though I couldn't find the Lincoln Mark III parts I was looking for it was fun just to go out and talk with him!”
8AM - 5PM
High Rd, Watertown
Auto Parts
“Although I didn't need repairs, they were more than happy to help me with getting a battery for my truck, and they were the cheapest I could find for that brand of battery. And the guy I dealt with was very nice and very pleasant.
And they must be doing something right, cause they had alot of vehicles there waiting to be worked on.
When I'm in need if a mechanic, they will definitely be getting a call.”
“I want to thank Charles and Justin. We went in for a battery and they went above and beyond in helping us get the battery installed. It took a lot longer than they probably figured but kept at it til the end. Thanks much for both your help!”
“Had great customer service! The employees are really helpful. My car broke down and they were welling to help me through every step. I'm very grateful and appreciate all the help! ? Thank you all”
8AM - 6PM
1400 W Main St, Watertown
Auto Parts
“They have a big selection for a store this size! People are sporadic through the store, but always willing to walk you to what you were looking for. Automotive center is Great also!”
“Had a mishap backing out of garage and damaged my car door Labor day weekend. Was refered to Ben at Rock Lake. He was upfront and honest about the options I had and the cost. He found a replacement door and the job was done in a day. I can't say enough how pleased I am with Ben and the crew at Rock Lake.”
“I would highly recommend this body shop to anyone. They were committed to customer satisfaction and made the experience of my car accident oddly pleasant. The customer service representative, Danielle, ALWAYS had a smile on her face and was very punctual and helpful when it came to finding answers to my questions. She genuinely seemed happy to help, her excellent customer service deserves a raise! My car is perfect again, and this shop stands behind their work as well.”
“Great service! Took my vehicle in and they were great at communicating throughout the process and making it as easy as possible! Definitely recommend going here!”
“Came here for Auto Care service concern early Friday morning. I was welcomed in and despite how busy they were everyone was friendly.
While there was some confusion with what I needed. They were patient and kind, very willing to help and assist me in anyway you you need.
After the confusion about what I was asking for they were very kind and apologetic that there was confusion.”
7:30AM - 6PM
1916 Market Way, Watertown
Auto Parts
“Fast friendly service, with readily available parts, and answers. I have always come to rely on NAPA Auto Parts to keep my vehicles well maintained and running great.”
7:30 AM - 6 PM
415 South Main Street, Jefferson
Auto Parts
“Guys was very helpful, I blew a water line on my truck and after trying to get everything together from several other auto parts stores they had everything I needed at one store, theirs. Thank you very much.”
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“It’s pretty safe to say all anybody wants is good service at a fair price. Team Rob’s goes up and above to provide great service at a fair price. Keep up the great work!”