Best Buy offers a positive shopping experience with friendly and helpful employees. Customers appreciate the knowledgeable staff, particularly at the Geek Squad, who provide polite assistance. The store is well-stocked with reasonable prices, creating a relaxed atmosphere. However, some customers noted that certain displays, like the new Roku Pro series TVs, were not fully operational, leading to minor disappointment. Overall, Best Buy is seen as a clean and quiet place to shop, where staff seem to enjoy their work and provide great customer service.
We bought a 55"tv got home and one screw for the stand was defected they wanted us to pack up the tv and bring it back and get another tv instead of just going into another tv box and giving me a screw(policy) instead I went to ace hardware and got one for 93cents check your boxes before leaving. Derek at Kenosha store... read full comment
March 2026
Another outlet of Bestbuy. Ample of parking and attentive staff. They have all electronic items and reasonable deals.
March 2026
Very helpful. Friendly people. Will definitely be returning.
