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August 2023
Received a letter from Flagstar statingNotice of servicing transfer to a new bank. I still continue to get statements from Flagstar Bank with an amount due. Called to resolve and was told to keep ignoring the statements. They refused to give me any documentation that I no longer owed Flagstar.
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March 2023
Applied for a home loan and was told someone would contact me soon. Waited a week and didn't hear a thing. I'll take my business somewhere that actually communicates in a timely manner.
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September 2022
This is the most god awful place to deal with. Avoid at all cost. 1.5 hours to speak with someone for 8 minutes about endorsing and insurance check. Customer service is the last thing this company cares about.