Geek Squad
Hours:
11840 71st St, Kenosha WI 53142 Hours
About Geek Squad
Geek Squad offers repair, installation, and setup services for various tech devices at over 1,100 Best Buy stores. Their agents are known for being professional and knowledgeable, providing support for computers, TVs, car stereos, cell phones, and home appliances. Customers have praised the team for their patience and quick problem-solving abilities, with notable mentions of individual agents. However, some experiences with customer service during product pickups have been less than satisfactory, highlighting the need for improved communication and empathy in those situations. Overall, Geek Squad is recognized for its technical expertise and effective assistance.
Most Recent Reviews
March 2023
The Geek squad is amazing. I have worked with Tommy on several different problems and he is professional, knowledgeable and very patient. I couldn’t ask for better tech support.
February 2023
Wife ordered a TV. Got an email saying it'd be ready for pickup. Drove there, got there and the kid told her it wasn't ready, couldn't tell her when it was going to be ready. No apology. No empathy. Zero customer service.
February 2023
Love how I was treated like a VALUED customer even though it was my first time buying a brand new truck.
More Comments(16)
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