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“Tyler just finished working magic for my family and I. Between him and Briley, we received a 10 Star rating customer service but we can only give 5 on here. They were very personable and interactive with my family. One of my kids lives in a different state and they made upgrading her phone absolutely painless! We definitely found our new location for service! We went in for just one upgrade, but walked out with new devices for everyone, and a cheaper bill. They are upfront which is what made us upgrade everyone. Super happy! 5 phones and upgrade internet.”
“Great customer service, Julie and Alondra were extremely patient and helpful. Best store nearby. Thank you so much for the help ladies! Recommending all my friends and family to shop at this store.”
“Had the opportunity to work with Antwaun. He was great. Fast and Efficient Walked in and was out of the store with new phone within the 1 hr. Only store worth going to in the area.
Great service as always from this location. Keep up the good work.”
“I was in the store to get a new SIm Card because was requested for the Customer Service of Verizon to change it but I was waiting for 39 minutes and I never got the srrvuce, including never was registered to get the service, I hope they are no racist because I was the only Hispanic customer in the place for a full hour. Review: After I wrote this review I thought the Manager came to me and provide me the service. Great! I feel they respect everyone now!”
“Helpful staff. Reasonable wait time.
Phone selections are what they should be.
There's even accessory station and enough things to get you going.”
“Went to Pleasant Prairie, WI Verizon today (6/13/2024 around 11AM) had great experience, the REP was knowledgeable and provide super customer service!! I appreciate how easy he made the transaction of trading in the old iphone & purchasing a new one.”
“Martel at US Cellular was absolutely amazing! He went above and beyond to help me get the right phone and a great phone case. His customer service was excellent, and his friendly attitude and great smile made the whole experience enjoyable. He really knows how to treat people right. I highly recommend asking for Martel if you visit—he’ll take great care of you!”
“Davina Herron was so nice to talk to! Very knowledgeable, courteous, and professional. Davina made my return of some boxes and receiving my XUMO stream boxes very pleasant. Davina was very good at explaining everything and took the time I needed as a 74 old not that great of a techie guy. Thank you Devina.”
“Taya was very friendly and professional. She was able to help me resolve my issue quickly even though I had be told by online customer service to drive up there from Illinois for no reason.”
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“Vanessa is amazing. Always makes time to help. Excellent guest service, shes the reason I transferred to T-MOBILE! She makes cellular service and all that comes with it painless and she does it with a smile.”