Internet Service Providers in Racine, WI

“Walking into this store was the best thing that I did while looking to transition into an iPhone. All was going well, Jermery covered all bases, and there are quite a few, to enable me to walk out the door with a new phone in hand. Plus some basic instructions on how to make it work for me rather than against me. Then a big surprise appeared, there was a lock on one of the big three credit companies. Well that called for some extra steps and some expert advice on how we should proceed. Well, the mission was still accomplished, the lock removed and I walked out the door with the iPhone in hand. Nice work at UScellular and I would recommend them to anyone looking to get into the iPhone world.”

“I worked with Leylah 11/25/23 she was absolutely amazing!! she was very knowledgeable and made the process of my trade in and phone transfer the quickest it’s ever been!!! i 110% recommend you ask for her as she was also very friendly and welcoming!!! you’re the best :))”

“My husband and I came in here back in November to get me added to his phone plan and upgrade my phone. I was told by the woman that helped us that I couldn’t keep my number despite it already being a T-Mobile number and that it would take up to 7 weeks to get it back if I wanted it. However, I found out a few days later that that wasn’t the case at all, and that it would have only taken an extra call and maybe an hour or so to get every transferred over. By the time I learned this, I had already gone through the process of switching my phone number on majority of my accounts and was not going to go through the hassle again.If this was my only experience with this location, I would have given 1 or 2 stars. However, our experience today, was quite different.My husband has been having issues with his phone not reading his SIM card. The gentleman that helped us at first was super helpful and put an e-SIM on his phone and so far he has had no issues!While we were there, we decided to take advantage of the free Galaxy watch if you added a watch line. A gentleman named Adam ( I believe this was his name) helped us with this. We initially were going to do the Apple Watch and the Galaxy watch. Adam went through all of the hard work of getting things setup for both watches but then I got cold feet and decided not to upgrade my Apple Watch. Adam, however, did not complain and worked diligently to call and have the 2nd line removed right away. He was very understanding and continued to help us. He was very informative and friendly and I have never had such good service in a phone store before! My dearest apologies for giving you extra work, Adam, but we appreciate your patience and understanding!”