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February 2024 by Thomas Tassi
Very friendly knowledgeable and professional staff
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February 2024 by Cassie n
Staff is always very helpful
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February 2024 by thirddayfan
Great customer service and Nick in the paint dept. (JC Licht) has been fantastic to work with! I've been in for lots of samples, deciding colors for some painting projects and he is helpful and friendly. Nice to have a Benjamin Moore retailer close by, as I'm a tried and true Ben Moore girl! Handy place to run to for parts for the odd repair job here and there and they can usually help my husband or I find what we need for whatever project we're working on. The Ace rewards coupons they send are nice too!
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December 2023 by Linda Snider
Very nice and very helpful they will help you fix something if they can they're very friendly with seniors they give us a help
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October 2023 by Jon R
My purchase was September 11th. I know this from pictures of the job.I had returned something with no receipt.They said it was over 30 days. They were not even give me a store credit.Definitely not the old true value.No wonder Menards thrives
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September 2023 by Danny bautista
Got something ordered and was quoted a certain price. 4 weeks later (I was told it’d only take 2 weeks) when i came in to pick up my item the price change was over $20 MORE than the quoted price. Had I known it was going to be more expensive I would’ve gone to another hardware store where I was quoted cheaper. They could’ve honored their word and keep the original price. The new Ace isn’t what it used to be.
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August 2023 by Branko Bosovich
Usually get prompt service. Walking in and asked for help. The register person(no one in line) said someonr was busy cutting a key and then could help. We did see another employee as we left? Took us about 10 to 15 minutes to find everything and then we checked out. Not the best of service.
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August 2023 by Cindy Dietman
Michelle was helpful and extremely knowledgeable. Great service for my mom.
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June 2023 by thejoegreene
Bought a grill with the free assembly and delivery. Such a great deal. Aaron who delivered it was absolutely awesome. Thank you.
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June 2023 by St Cindy
I feel as though I am always looking for things a lot of people have never heard of, and I came here today looking for paint that would make my dining room walls look gilded. While they don't have it in stock, they were extremely helpful in finding me just what I was looking for. Michelle, at the paint counter showed limitless patience helping me sort out my options. She found me the paint samples I needed, discussed the pros and cons of different base colors, and never once made me feel like a nuisance.
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May 2023 by Z McD
It's rude how many times you get asked if you need help. Please let a guy shop and think about the project he is working on. The older guys working there can be a nuisance.
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March 2023 by Lisa Johnson
They have a wide variety of products to do most projects and are very knowledgeable and professional. Love this place. They have chocolate too. I'm thankful it's in my neighborhood.
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March 2023 by Wayne Boulanger
Great selection with well trained associates. Plenty of help in all departments.
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March 2023 by Robert Becker
Great staff! I forgot to pick up a very important Wall Medal hanger for my eight year old son in the store, that was personalized with his name. I was in the store getting screws, and had left it on the counter. Not only did the staff set the item to the side for safe keeping, they remembered me when I came back to the store to get it!
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March 2023 by Brent Towle
Great selection and customer service is top notch. Much better than the Big Box stores.
