Metro by T-Mobile is a small, well-organized store with friendly and knowledgeable staff. Customers appreciate the clean environment and ample parking. The store offers a selection of cell phones, although the stock of new phones is limited. It provides convenient bill payment options in person and is located near several restaurants and stores. The staff is bilingual, catering to Spanish-speaking customers. However, some customers have raised concerns about the store's policies, particularly regarding promotions for switching providers, claiming that the "free" phone offer is misleading and may lead to higher upfront costs. Overall, the store is praised for its customer service but has mixed reviews regarding offers and promotions.
Got a good service from 63rd location. The rep was very kind and gentle with customers and gave them the good service. Came to just pay the bill but got free gifts from this location.
March 2026
I got a Internet box with this location. The Mohammed helped me to get a box for cheaper price and gave me a good service. And loved the way he treated me. HAPPY CUSTOMER
February 2026
Great service provided, I got a free phone and also a free case!
