“I switched from AT&T to Verizon because my service with AT&T was terrible and expensive. Constant dropped calls and barely any service anywhere with AT&T. The sales rep, Jalen, was so kind and informative! He made the process so easy to switch over. Even helped me pick out a case to go with it and looked for the best deals for me. Showed me what I would be paying monthly upfront so there were no hidden fees. I really appreciate the transparency! I love my new phone and service! I highly recommend asking for Jalen when you come here to receive the best service possible!!”
“For some reason, it was a difficult process to change over our phones from a different mobile company.
But Sean was very patient as he processed all the "paperwork" & worked his technological magic
of transferring companies and getting our 2 new phones all set up & ready to go. Thanks, Sean!”
“Alex has been awesome to deal with. He has helped me out twice now. Last year with an issue on Verizons part and just recently with getting a new phone after I smashed my old one.”
“Great service! They helped us quickly and went above and beyond by helping us with things they didn't have to do (like putting my phone case I bought outside their store onto my new phone I got at their store). Very kind and helpful!”
“I was having issues with my phone dropping service and the guys at the shop to properly diagnose my internal antenna issue and got me a replacement phone within 2 days. ?”
“We remain loyal U.S. Cellular customers for a few reasons...and one is definitely because of the outstanding customer service we've received from "Steve" at this store. In an ever-changing technology driven world, the two senior citizens living in this house struggle to keep up. So, whether it's a quick question about an existing cell phone's function, or the significant changeover to a completely new phone, Steve's unbelievable patience (and knowledge) is always appreciated! He is a great representative for your business.”