“Today I entered into US Cellar for my first time. I was greeted immediately with a warm hello and welcome. Phillip was service tech. He was professional, knowledgeable, personable and honest really made my day. He made sure I was completely taken care. What a pleasure it was today! Keep up the great work! Thank you!”
“We started our day at a differnt Verizon location where the service was not good and we were less than pleased with the customer service. We ended up driving 45 min to the West Bend location.
Dustin was fantastic! He was very knowledgeable, kind and eager to help. He truly went above and beyond.
Highly recommend!”
“Very good service. Kaitlyn is the best! Very pleasant to talk with. Went over and above to find us a good price.
I made a mistake on the previous survery. I checked unsatisfied went I meant to check very sastisfied.”
“Everyone there is so wonderful. They are there to help. While I was waiting one night, I actually listened and this lady was actually struggling the phone that she wanted to activated wasn't very good.
But for what she needed it for they got her the best plan that they could. And he listened to her and her troubles, and he was so very kind and caring.
He did everything he could for her. That's the kind of people I want to deal with.”
“Ethan was great. Helped us get new phones for our girls. Transferred everything over to them & made sure they were working right before we left the store, even close to closing time.”
“So Happy with my Home Internet! I was driving through West Bend on my way home from work (I live in Sussex) and had a couple questions about my bill. They not only answered my questions but they also managed to save me $200 on my internet by switching from Spectrum. Needless to say, driving back to West Bend to work with these guys again is 100% worth my time. If you want professionals, this is the location to visit!”