Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
4039 WI-28 Unit 9, Kohler WI 53044 Hours
About Spectrum Store
The Spectrum Store in Kohler provides a location for service support, equipment handling, and billing. Customers consistently report a great and friendly customer experience, with staff described as super friendly, nice, very kind, and helpful. The service is noted as really good, with efficient help for answering questions, upgrading services like modems, and handling equipment swaps and returns without issues. Reviewers highlight the staff's honesty and integrity. Employees are commended for giving honest advice about prices, ensuring bills reflect quoted amounts, and for prioritizing customer benefit over sales, such as recommending warranty service elsewhere. This ethical approach has positively changed customer opinions. The overall atmosphere is positive, with staff noted for having smiles on their faces, contributing to a quick and less frustrating alternative to calling for support.
Most Recent Reviews
June 2026
Dylan did a great job getting me what I needed in an efficient manner. Super helpful and informative
April 2026
Matthew provided outstanding, proficient and personable service. I had an APPOINTMENT, which last visit to return equipment, still resulted in a very long wait. This time, I was put at the top of the queue. Also, Trisha in Texas, great help in activation when I called.
March 2026
Great customer service. I was greeted and then taken care of quickly.
More Comments(140)
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