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“The Customer Service at this location is very good and faster than some places. Handicap Parking is always an issue pretty much everywhere but given the number of businesses at this location more than one spot would be helpful. Space is a problem though I get it.”
“Staff know the products and services they sell. They are professional and do everything they can, within the confines of their company policies and procedures, to help customers with their needs. Wait times can be frustrating, but in no way a reflection on the willingness of the employees to help. You could be in and out of there in 20 minutes IF nobody is in front of you in line, or, it may take 2 or more hours until staff are free to help. If there are more than two walk in customers ahead of you, be prepared to wait as getting a new phone or upgrading is not a quick process. I suppose it’s a catch 22 due to the potential of over staffing if it’s a slow day. The ability to make an appointment would be nice.”
“I had an amazing experience at this T-Mobile store. I actually drove from Winona because this is the only corporate T-Mobile location in the area, and I’m so glad I did.
From the moment I walked in, the team was professional, knowledgeable, and genuinely helpful. They took the time to answer all of my questions, walked me through my options clearly, and made sure I understood everything before making a decision. I never felt rushed or pressured — just supported.
You can tell this store really cares about customer experience. If you’re anywhere near La Crosse or even coming from Winona like I did, it’s absolutely worth the drive. Highly recommend this team”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The Store Manager John was extremely pleasant to work with. He answered all of my questions with honesty and intelligence. I would highly recommend this store to anyone!”