O'Reilly Auto Parts store #2214 on Mormon Coulee Road in La Crosse is known for its helpful and professional customer service. Reviews consistently note that the staff is very kind, fun to speak with, and provides exceptional service. They are helpful with finding the best product, offer tips for installation, and sometimes even install items. Customers report that the team goes above and beyond to help, showing no high-pressure salesmanship. The store makes people feel better even when they struggle with their vehicles, with many stating it is the only auto parts store they will use due to the great customer service. The location offers various services like free battery testing, wiper blade installation, and a loaner tool program. Parts arrive in a timely manner, and price matching is available.
I went in to find a party and the person behind the counter was able to look it up and knew exactly where it was. I was in and out very quickly. They always have what I'm looking for. A great store for sure.
June 2025
Zach and the team always go above and beyond for me.
February 2025
Stopped on a Sunday at 8 am with a check engine code. Tyler had just opened up and happily pulled the code and helped me decipher it. Excellent Sunday service!
