Spectrum Store in Lake Geneva, WI, offers a variety of services, including broadband Internet, mobile, and cable TV. Customers appreciate the knowledgeable and professional staff, such as Joey, Chris, Christopher, Alix, and Jason, who provide helpful assistance and clear explanations, especially for those less familiar with technology. Many reviews highlight the excellent customer service and follow-up communication, which have improved overall satisfaction with Spectrum. While some customers note that prices can be high compared to previous providers, the availability of new products, including cellular phones, adds value to the experience. The local store is a convenient place for customers to shop, upgrade services, and manage their accounts.
Definitely recommend coming into this location instead of dealing with the call center. Ray was excellent and helped me out a lot. Service was very quick too, was in and out in 15 minutes!
August 2026
Vary good services ray was awesome Vary helpful
August 2026
Cancelled and went to Edge. Spectrum had many outages in our area. I needed a more consistent internet service.
