Advance Auto Parts at 1902 Northport Dr in Madison is highly praised for its excellent customer service and quality products. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. Customers frequently highlight the helpful and friendly staff who go above and beyond to assist with various needs. Employees such as Kristopher, Beau, Shane, Nicholas, Blake, and Tony are recognized for their kindness, knowledge, and dedication to customer satisfaction. They have helped with tasks like securing a loose battery, troubleshooting car issues, selecting, and installing batteries, and providing detailed assistance, often with a positive attitude and humor. The store also provides free services, such as battery testing, wiper and battery installations with purchase, engine code scanning, and recycling of batteries and oil. Customers appreciate the store’s efforts to make repairs easier and more affordable, often describing the staff as neighborhood heroes. Additionally, the location offers convenience with same-day options and the opportunity to save money by signing up for the Speed Perks loyalty program, which earns discounts on store items and gas at Shell stations. Overall, this Advance Auto Parts location is known for its friendly staff, helpful service, and quality products, making it a trusted choice for automotive needs in Madison.
Great experience. The salesperson was really helpful. She installed my battery and helped me select the right wipers to install too. I have to go back for another part soon and I hope the same person is there!
October 2024
Had just the part I needed to fix my car the day of.
October 2024
Needed a new battery, and Chris was helpful in replacing it for us.
