“Got a rental car at the Madison Wisconsin airport, the customer service lady and the gentleman signing me back in, in the parking lot were true professionals, the car was clean and didn't have any mechanical issues.”
“I recently rented a car from enterprise at the Madison airport. It was a breeze. The car I got was beautiful and was the perfect safe ride for my trip. Thanks again Enterprise!”
“I picked up my reserved car within minutes of reaching the counter (free upgrade as well), and agent was at the return slot who picked up the keys at the spot as I was getting out, so was pretty convenient.”
“My brother wanted to give us auto detailing on our two cars for Christmas, a very generous and thoughtful gift, and he found Bobby on Google. Bobby did an awesome job getting them all cleaned up and looking fine, one of them looked even better than when we bought it (used from a dealer)! He picked them up from our home and delivered them. He really took the time to do an excellent job, didn’t miss a detail, and he’s so personable and friendly too! Thanks Bobby!”
“I had a great experience with Enterprise thanks to Aubrey’s outstanding customer service. Our original rental had one less seat than we requested, and Aubrey went above and beyond to resolve the issue quickly. She was courteous, efficient, and made sure we left with a vehicle that met our needs without delay.
Her professionalism and attention to detail turned a potentially stressful situation into a smooth and positive experience. I truly appreciated her help and would confidently recommend this location—especially if Aubrey is assisting you.”
“John at this location was/is simply excellent. I have used this location multiple times in the past year while here in the Madison area, and each time I have been impressed with the customer service, friendliness, and professionalism. Thank you! :)”
“Had a great experience here. Alex was great to work with and made sure we got our questions answered. Check out and check in was quick and easy and we drove 450 miles with no issues. The van we had was almost brand new. Would definitely use them for trucks again.”
“Exceptional. I had a wonderful experience. Stacy was very patient with me, took the time to explain and re explain things to me because I'm kind of slow, ? but she made everything clear for me.”
“With the annoying issues that arise when renting cars, I was relieved to find there were absolutely NO issues in reserving this car, picking it up, and dropping it off. Employees were kind and speedy. This was a last minute rental and I appreciate the ease of the process. Thank you !”
“I think a lot of the issues that people have with Budget are not the fault of this location. The corporate phone numbers and support are worthless, but again, that's not the fault of the people at this location.I was originally charged an extra day for my rental and after calling the corporate customer support number four different times, I found that they were all helpless. So, I called this location (where I dropped my truck off) and the kind person who answered solved my problem within five minutes.Would've been five stars if I wasn't charged the extra day, but they were very helpful in getting the issue resolved quickly, so 4/5.”
“Rented a 1 way moving truck here recently and the truck size I booked was basically unavailable due to damages and needed repairs. Was upgraded to a larger size, which was actually not needed. Thanks to Justin at this location, we were able to do a local shuffle and we’re set up with a truck that was perfect for my needs. Thank you for making that happen for me, it made all the difference in navigating a new city by having a smaller truck. Thanks Justin!”
8AM - 12:15AM
4000 International Ln, Madison
Car Rental
“Five stars to Budget at the Madison airport! Courteous staff, spotless and reliable cars, and truly above-and-beyond service. They even tracked down my lost item and mailed it back to me pure honesty and kindness in action!”
“I don't own a vehicle but one weekend a month I rent a car to run errands and I always choose this location. There has been issues just about every visit. This last time for example my reservation was cancelled. I didn't cancel it so I don't know why it happened but I was able to make another reservation for the same price so it was fine. Other times what I was charged didn't match what my confirmation said it would be and I've gotten a car that was almost on empty. The reason I still rent here is Korinthia. She is always the one working when I rent and she is very kind and always has a smile on her face. She reassures that any issue will be fixed and if it can't be fixed at check-in, she always resolves the issue the day after I drop the car back off. Any monetary discrepancy I have she tells me will be fixed after drop off, and it always is! Never questions any issues I've told her about, instead she takes care of it and it is much appreciated. My one critique is there really needs to be a manger available until closing time. Because of my job, I always rent on fridays at 515pm-ish. They are open til 5:30 but a manager isn't available after 5pm. I think many of the problems that I've had could be solved faster or at pickup if there was a manger at least available by phone until they actually close.”
“I want to thank all of you that have come to my location! If it wasn't for you I wouldn't have been able to help you out in any way that I could. I hope that any experiences you have with Avis and Budget in the future are just as good as what I provided you! Thank you!”
“I need to give a big shout out the woman working on Sunday, May 5th, 2024 in the early afternoon. I'm sorry I didn't get her name, but I forgot my cane in the rental car, and she ran all the way out to get it. I'm so thankful to her.”
8AM - 4PM
4000 International Ln, Madison
Car Rental
“I will recommend renting from Hertz. I booked flight and car rental through Expedia and I was very satisfied with the service and with explanation of charges and what should I needed to add. I will definitely rent with Hertz again.”
“Rented multiple times for both myself and with my friends. Always had a pleasant experience! Once I had to cancel unexpectedly and the customer relations team promptly helped me with the refund. Truly satisfied !!!”
“My car died in Wisconsin Dells; had to be towed to Madison WI to a dealer for repair. I then needed a one-way rental to Arlington Heights IL. Emily Cartland assisted me because Enterprise was out of one-way rentals that day. She called several competitors and found me a rental @ a competitor and then drove me 10 miles to pick up my car. No revenue, simply good old-fashioned excellent customer service. Thanks East Park Enterprise and especially Emily!!”