These reviews highlight a positive experience at the Chase Bank branch. Customers appreciate the quick and hassle-free service, with visits lasting around 30 minutes or less. The staff are friendly, helpful, and attentive, making customers feel valued and well taken care of. One customer was pleasantly surprised when a staff member remembered their name after months of not visiting, demonstrating personalized service. Another reviewer praised a personal banker named Iman for her excellent assistance, describing her as perfect in her support. Sarah, another staff member, was recognized for going above and beyond to help ensure a customer could get a cashier's check on time for a house closing. Overall, customers feel satisfied with the service, mentioning that their experiences were very good and that staff members like Iman and Sarah provide exceptional customer care. The branch is seen as a friendly, efficient place where customers feel appreciated and supported during their banking needs.
Simply don’t understand why people gave 3 starsIt’s outstanding banking with them and extremely humble team
April 2023
Excellent service. Unsure what others experienced, but all very good for me. Especially the personal banker named Iman. She was perfect in the assistance she provided!
July 2022
Sarah at this Chase branch is AMAZING and went above and beyond to make sure I could get a cashier's check in time to close on my house. Keep her around, she's fantastic!