Courtesy Auto Service is a reliable and honest repair shop specializing in Volkswagen vehicles. Customers consistently report fair and reasonable prices, lower than local dealerships, with labor around sixty dollars an hour. The service is highly professional, with staff who are knowledgeable, transparent, and careful to explain everything without talking down to clients. They provide quick, direct communication and can often diagnose issues from symptoms alone. The shop is noted for its timeliness, frequently completing non-manufacturer repairs within the same day. The process is convenient, featuring after-hours key drop-off via a lock box and detailed text invoices with a payment link. Overall, customers feel their fear of high costs and uncertainty is eliminated, finding the business practices trustworthy and the customer service excellent. They happily recommend Courtesy Auto Service for any Volkswagen issues, knowing they are in good hands.
I had a great experience. Very transparent with the work that was needed and pricing.
October 2024
It's been a while since I took my Jetta to this mechanic. It was a TDI Sportswagen. The prices were great. I had a wheel bearing replaced. The mechanic had/has great knowledge of these German cars. I was happy when I saw the invoice. I will go here in the future for all Vee Dub repairs. And yes...the only fix VW's.
July 2024
I spoke with Dave who provided me with a level of knowledge and honesty that can’t be found with dealerships or quite frankly any other independent repair shop I’ve dealt with. I ended up declining the repair due to personal timing issues. However, the initial customer service was five stars and wouldn’t hesitate... read full comment
