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October 2024 by Jeremy Crowe
This Company is just plain awful.
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February 2024 by Geraldine Martin
If at all possible avoid doing business with CUMIS Insurance Society, Inc.May 27, 2021 while leaving the local State Employees Credit Union I was knocked down on the hard tile floor by the opening of a heavy door. I’ve spent over $12,000 in medical treatments, I still suffer pain every day. CUMIS has not reimbursed me one cent. They have lied and cheated this entire time. They even stated that the SECU had no responsibility for the accident. BUT, before Covid hit there were barriers up around the door that hit me. When Covid came the barriers were removed to make room for the sanitation table. The barriers were never replaced to protect people from getting hit by the door. They have not listened to me or cared what I have said. They are big with clever lawyers so they can step all over honesty, justice and pain. What a shame.
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November 2023 by Willing And-ready
Once again I've been fed b/s was told I would recive a check over night express and would be given a tracking number well neither has happend can't trust anything this place says stay far away
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November 2023 by Michelda G. Castro
Terrible insurance company. Their goal is to not payout. The rep assigned to my case was hostile, unprofessional and displayed no empathy or care. When asking questions, the rep became combative. I believed the rep was bias after researching my doctor. I purchase this insurance through my bank and will be cancelling immediately.
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July 2023 by Jeff Streble
Took disability insurance coverage out on every loan through my credit for the past 20 years and they use CUNA for their disability insurance carrier. I have never made even a single claim. Had an injury that required surgery. They denied the claim saying it was a pre-existing condition. Super slow to process the claim. I had to keep calling and took nearly 6 weeks to find out it was just going to be denied. What a waste of money for 20 years.
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March 2023 by John Dale
Once again I've been fed b/s was told I would recive a check over night express and would be given a tracking number well neither has happend can't trust anything this place says stay far away
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January 2023 by Ashley B
I’m unemployed and have insurance on loans through my credit union. Like everyone else on here they denied my claim. Apparently I’m not unemployed enough! Don’t send them your business.
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January 2023 by Michelda George
Terrible insurance company. Their goal is to not payout. The rep assigned to my case was hostile, unprofessional and displayed no empathy or care. When asking questions, the rep became combative. I believed the rep was bias after researching my doctor. I purchase this insurance through my bank and will be cancelling immediately.
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August 2022 by Ariel Rice
Great place to work!
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June 2021 by Cindy Foster Streifel
Excellent employer.
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January 2021 by Eli V.
Have been trying to cancel my 'loan protection' with Partners! for over a year, - than includes phone calls, emails and faxes - still, they just keep on 'auto' charging it...
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November 2020 by Alexandre Campos
Very bad company and services. I had to fill a claim but I struggled about 2 weeks to get talk with someone. When I agree to included this insurance in my auto loan at American First they didn't give any contract, any policy number, and any written information. Today CUNA mutual just refused my claim. The weird thing I got documents but they didn't asked for any of them. All the teller were very unprepared. I would give zero or negative stars but I can't. I DO NOT RECOMMEND. I'm going tomorrow to cancel all of this insurance... FOR ME THIS INSURANCE IS A TOTAL CHEATING.
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November 2019 by Manuel Avila
If i could rate them a MINUS 10 i would. Absolutely horrible at returning emails and calls for claims! It's been over a month trying to get someone to a) call back about a clam and b) to solve the wrong disbursement made.
additionally, once you have someone on phone you NEVER get someone that knows what's going on and they obviously make no notes on anybody's account.
It's by far the worse partnership @summitcreditunion could have ever made for payment protection insurance.
avoid using them and shop private
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November 2019 by Tim Jeffers
Horrible. Do not do buisness with these crooks. I have been paying into disability insurance on my credit card for years through them. Had some medical issues arise and was forced out of work for a few months. Filing the claim itself was more of a pain then the surgery I underwent. I submitted as much documentation as I had available and even had my dr contact them to support my claim but they said something about the dates dont match and I still haven't seen a penny almost half a year later. This is a company of con artists who will never render the services you pay for. I gave them 1 star because 0 was not an option.
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November 2019 by Mike S Goodmann
Bad employer, a former CEO had to be removed for violating federal labor law, practiced active union-busting for several years, 12 NLRB charges issued
