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February 2024 by Jack Wendtland
Pete was awesome at explaining to us the parents as well as the end user who was a teenager. Real world stories and applications were given as to why he recommended the items. Was extremely impressed with his knowledge, ability to relate, and communicate.
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February 2024 by Jenn Wendtland
Went in to look at ski equipment (skis, bindings, boots) knowing nothing about what we needed. Pete was just the person we needed. He was knowledgeable, charismatic, and good with all ages (adults, teens and pre-teens). Pete made sure we and our kids understood what we were getting and how to utilize the equipment to its full potential. We will all definitely be back!!
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February 2024 by John Leonard
New to snowboarding, and went into store not knowing much. Trevor was very welcoming and helpful. He was knowledgeable and helped inform me on making good decisions. Pricing was the best I found online and off. Ordered a board that was delivered from a different store and it showed up very fast. 100% will do more business with Erik's in the future.
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February 2024 by Howard Payne
Great experience and a great store. The products are fantastic and I will continue to shop here in the future
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February 2024 by Matheus Mezzalira
Great work as always! Great technicians!
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February 2024 by peter dion
Namaste
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February 2024 by David Tatro
Service and helpfulness was great. However, some logistics fell short. A key was missing from the bike and the bike lock was installed in the locked position, unable to open. Outside of that, I’m happy with the knowledge, recommendations, and experience of the staff.
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February 2024 by Tom Bertrand
Pete was an amazing help, I walked in barely knowing anything about skiing gear and by the time I walked out, I felt extremely well informed and confident about what he sold me and what he told me about the newer style skis and even mountain bikes and gear while I was there! 11/10 would recommend asking him about anything you might need for your sport gear because he takes it to a whole new level of above and beyond while keeping a chill and to a level of understanding that matches what it felt like in my shoes. I will definitely be coming back to him if I have any questions about anything for my gear in the future
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February 2024 by Thomas Felker II
Needed some advice on some aggressive fit ski boots, so I took a trip to Eric's. In hindsight my trips to other ski shops had left me severely under-educated in respect to what I needed to do to make my equipment work for me. Nothing made this more apparent than talking with Pete Horton. He took a significant amount of time out of his day to walk me through what I should consider with my ski boots and explained different techniques that I could use to properly form my boots to my feet in a way that will allow me to be as comfortable as possible while still being able to ski at the level that I want to. I walked out of the shop feeling a whole lot more confident in my equipment and very lucky that I had ran into Pete and his wealth of knowledge. I would recommend this place to anyone and will certainly be coming back with any of my skiing/equipment needs in the future.
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February 2024 by Leo Cross
Great customer service.Nice selection.
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February 2024 by Jamie Cline
Staff had been always super helpful getting us fitted for bikes, snowboard equipment and ski equipment very knowledgeable and friendly staff I won’t shop anywhere else customer service has been great and huge product selection and great prices
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February 2024 by Sam Nelson
Tim was very informative and helpful
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February 2024 by Ean Ackley
Very good service
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February 2024 by Elise Asher
We were passing through Madison and searched Google for ski boots. Erik's was where we chose to go, and we are stoked! Pete helped fit one for ski boots. All the while sharing amazing knowledge about breaking in a new boot. Trevor helped set up boots, bindings and a board for our little guy. Mom and Dad are so excited! I left with a new boot bag and a pair of gloves that I have been looking for months to find.Thanks for a fantastic experience, for a swing by stop on the coldest day of the year!Asher's
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February 2024 by Jean Carlson
Great informative staff.