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August 2025 by KT
Silver was amazing— he went above and beyond to provide me with excellent service and assistance to ship my bike back home. He listened to my concerns about cost and it was a great value. Thank you!
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August 2025 by Craig Boudan
Except for the FedEx answering machine fiasco, everything else is great.
Just go to the store and talk to a person. They are as courteous and accommodating as can be.
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June 2025 by Victoria Leon
Excellent team that helped with an emergency printing job and they got it ready in time for an event. Thank you for all your hard work!
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May 2025 by Lydia D
We printed all of our wedding paper at FedEx. The self service printer was easy to use. When we needed help, the staff were friendly and knowledgeable. Pricing was reasonable.
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May 2025 by Moiz Bhai
Struggled to print a poster. The manager seemed to be unable to operate the printer and relied heavily on the staff person. Office appeared very inexperienced beyond shipping.
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May 2025 by Tracy Bailey
Each time I spend time entering information on the website to ship something, I get an error at the last step. I have gone to the store for help and they tell me I have a business account. However, the website says I do not. The 800# is a useless bot that refuses to help me because I do not have an account number. When on the website, it says I need an account and when I try to set it up, it doesn't work. When I go to the store, they say I have to do it online. And I'm in an endless circle. I've tried to use FedEx for over a year and every time it does not work and there is NO customer service. If I call the local office, they tell me to go online. If I go online, they say I need an account.
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May 2025 by Diya Patel
I came in needing help with an international shipment and was disappointed with the customer service I received from Brandon. While other employees took the time to assist me and answer my questions, Brandon was dismissive and unhelpful. When I asked him a question, he gave a basic, uninterested response and made no effort to assist further. His attitude came across as rude, and it made the experience frustrating. I appreciated the effort from the other staff, but Brandon’s lack of professionalism stood out in a negative way.
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March 2025 by Dawn Mosconi
Needed to fax something. Had never done it before. Employee was patronizing. Apparently I was putting him out. Will go to ups from now on.
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March 2025 by Lucas Ratliffe
The store is awesome! They are always helpful and give advice which is huge for small business. Thank you so much!!
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February 2025 by Kassia L
Extremely uncomfortable experience with staff on 1/18 had to leave within a minute of stopping in because the guy at the front desk was horribly condescending and making faces at me. Never been treated like that by a stranger ever.
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January 2025 by Amber L
Absolutely incompetent staff and worse IT
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January 2025 by Kendall Park
Jen helped me sort out a disaster of a shipping snafu and her actions saved my package from being shipped back to an overseas seller.
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December 2024 by Leonardo Daniel
RUDE service.
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December 2024 by Lane Whitten
Idk what the bad reviews are about, super premium experience for me everyone was super nice and helpful took less than 30 seconds
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December 2024 by Oussama Hattabi
Pure experience, I will report a front disk person, the short guy he put a beanie all the time, It doesn't work and doesn't help, why do you put people who don't give a great costumer service, and when I try to report him he answers at my call !!!!
Bad service and location not recommended
