Hampton Inn & Suites Madison-West is a favored choice for guests seeking a comfortable and clean stay. Many repeat customers appreciate the hotel's convenient location and welcoming staff, particularly praising the front desk team for their kindness and capability. The hotel features clean rooms with comfortable beds, cold air conditioning, hot showers, and a wonderful breakfast that receives high marks from visitors. Families enjoy the kid-friendly atmosphere, including a pool and a large hot tub for adults. However, some guests have noted that the indoor pool can be uncomfortably cold during winter months. Despite occasional disturbances from rude customers, staff handle situations with professionalism and care, maintaining a positive experience for most guests. The housekeeping team also receives special recognition for their attention to cleanliness and freshness throughout the hotel. Overall, Hampton Inn & Suites Madison-West is highly recommended for its great service, comfortable accommodations, and a welcoming environment.
Pet friendly - wonderful staff - very nice continental breakfast.
November 2025
I’m a repeat customer at this Hampton Inn and it is perfect for a local base when visiting relatives. Beds are comfortable, pillows are great, location is convenient. But really it’s the staff that makes me keep choosing this hotel—special recognition for the very kind and capable Katherine at the front desk!
November 2025
I drive 80 miles to stay at this hotel every other month so my granddaughters can swim in the pool. It is very kid friendly and there is a large hot tub for adults.
