Hertz Car Rental - Madison - Odana HLE

Car Rental
Hours: Hertz Car Rental - Madison - Odana Road offers a wide selection of vehicles for rent, including luxury and sports cars, SUVs, EVs, vans, and trucks. Customers can book online or through the Hertz app. The location is known for its clean and well-maintained facilities, with attention to detail praised by reviewers. One customer had an "amazing experience" at this Hertz location, noting a significant improvement from previous visits. The new manager, Carlos, was described as friendly and helpful, offering customers upgrades to vehicles like a Jeep Wrangler. Another employee, Sofia, was also highlighted for providing excellent customer service and assistance. While the majority of reviews were positive, one customer had a less favorable experience. They did not receive the specific car they had requested and had to wait 40 minutes for staff to return. Additionally, the customer was not allowed to drop off the rental at a nearby location. Despite this isolated incident, the Hertz Car Rental - Madison - Odana Road location seems to provide a generally positive rental experience. Customers appreciate the clean facilities, friendly staff, and variety of vehicle options available. Overall, this Hertz branch appears to be well-managed and committed to delivering quality service to its customers.

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1. Madison, Wisconsin