Kayser Ford is a trusted local dealership that offers new and used cars, along with reliable service. Customers appreciate the knowledgeable sales team and the smooth, easy buying process. Several reviews highlight the helpfulness of staff members, such as Luis, Armand, Jerry, Derek, and Tom, who provide friendly and efficient assistance. The dealership is known for its fast transactions and straightforward approach, making car buying a positive experience. Customers have purchased vehicles like the Ford Maverick and first cars for loved ones, with praise for the staff's willingness to accommodate schedules, including staying late to assist. Many mention receiving excellent customer service over the years. However, there is a negative note about the car wash being down for an extended period. Overall, Kayser Ford is recognized for its great selection, helpful staff, and hassle-free process, making it a preferred choice for local drivers.
The Kayser Ford service department is second to none in the entire Madison area. From checking in, mechanics and checking out. I always feel they are in the customers corner.
November 2025
Shout out to Luis who helped me get the car that I wanted. He’s very helpful and nice! Thanks for the fast transaction.
November 2025
Great selection and knowledgeable sales people. Armand was great. I have been coming here for years and always have gotten excellent customer service . Only 1 negative. The car wash has been down for way too long !
