Lush Cosmetics Hilldale is a welcoming store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and skincare. Many products are packaging-free (naked), and most packaging is made from recycled and recyclable materials, reflecting the company's commitment to ethical and sustainable practices. Customers appreciate the helpful and friendly staff, with several reviews highlighting staff members like Syd, Charlie, Mariah, and Yolanda for their kindness, knowledge, and willingness to assist, even when the store was about to close. Visitors note that staff members are patient and understanding, making it easier for those with sensitivities or special needs to find suitable products. The store offers a variety of popular items such as bath bombs, body butters, vegan haircare, and fresh face masks, often accompanied by personalized recommendations and samples. Many customers have had positive experiences, returning for gifts or skincare essentials after receiving expert advice. Overall, Lush Hilldale provides a fun, ethical shopping experience with a helpful team dedicated to making customers feel cared for and well-informed.
I wish I would have gotten the girls name that helped me, but she was amazing! So kind and welcoming. They have lots of fun bath bombs. Store is nice and neat! I will be back!
August 2026
The service was really great and I had an amazing experience! Mariah specifically was very helpful and I will definitely be coming back!
May 2026
My first time at this location, second time ever being to a Lush and Megan and Mariah were OUTSTANDING. Mariah was soooo friendly and helped show me around and thanks to her I found everything I was looking for. She even included free samples!!! They were so kind and helpful, I will definitely be back 🫶
