“Keem was extremely helpful with me today. He went above and beyond and did everything in his power to do what could be done. The efforts were greatly appreciated !”
“Customer service was outstanding! Daniel was the gentleman who helped me he was very helpful, respectful, and kind. The environment was also clean and neat, which made the experience even better. Highly recommend!”
“I’ve visited The UPS Store at 1360 Regent Street multiple times, mainly for returning Amazon packages. Each time, the process has been incredibly quick and smooth — they scan the return code and take the package in less than a minute.
The staff member there is always polite and professional. Interestingly, I’ve only ever seen one person managing the entire store, but despite that, I’ve never encountered long queues or delays. It’s impressive how efficiently the store runs with just one staff member.
Overall, a reliable and convenient place for quick returns and great service.”
“I will be coming to this store from now on. Customer service was very helpful and polite. Stress free and got the job done quick and easy for my package. Shout out to Mark for helping me and going above and beyond. If you’re in Madison, this should be the only UPS store you go to 10/10”
“I needed to ship 33 pieces of priceless hand painted china I inherited from my Swiss grandparents. Truly a family heirloom!
Anna, the manager, did an excellent job of packing. There was bubble wrap between the two boxes. Each piece was wrapped first in small bubble wrap, then medium, then large.
Everything arrived in pristine condition.
Pack and Ship is a great service.”