The UPS Store #0704 in Madison is a locally owned and operated business located in The Market Square Shopping Center, at the corner of Odana Road and Grand Canyon. They offer a range of services including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Customers have praised the exceptional customer service, highlighting the caring and dedicated staff who go above and beyond to assist. One customer shared a remarkable experience where a staff member personally tracked a passport to ensure it arrived on time. Others appreciated the ease of Amazon returns, especially with the self-serve kiosk, and noted that the staff are always friendly and willing to help. The store provides dedicated parking and has knowledgeable employees who offer good estimates for shipping needs. Overall, The UPS Store in Madison is recognized for its helpful and patient staff, making it a go-to location for shipping and related services.
Shannon and Mark were so helpful, enthusiastic and dedicated! They both went above and beyond for my son to ensure his student visa and passport came just in the nick of time so he could make his flight.
August 2026
Staff was very helpful and answered all my questions I was completely lost with out them.
August 2026
Due to Amazon app issues, I was very confused trying to return multiple items to Amazon, but Shannon at UPS helped me sort everything out quickly. She provided exceptional service and was incredibly kind. Left me feeling great that I chose to return with UPS.
