Neff Cycle Service LLC is a highly regarded bike shop known for its friendly, knowledgeable, and honest staff. Customers consistently praise the store for its excellent service, fair pricing, and attention to detail. Isaac and Kevin, in particular, stand out for their dedication to their clients, with Isaac taking special care to ensure bike fittings are thorough and tailored to each rider’s needs. Many reviews highlight the quality of the bike fittings, which help customers feel more comfortable and confident on their bikes, whether they are new to cycling or training for serious events like a triathlon. The staff is patient and willing to answer questions, making beginners feel welcome and supported. The shop provides a range of services including bike repairs, tune-ups, and new bike purchases. Customers appreciate the quick turnaround time and effective repairs, especially for issues like squeaking brakes. The store is well-stocked and willing to order specific items if needed, demonstrating a commitment to customer satisfaction. Overall, Neff Cycle Service LLC offers a well-run, personable experience with honest advice and quality work, making it a trusted choice for cycling needs in Madison, WI.
Isaac and Kevin are exceptionally good to work with! Isaac takes a lot of pride in his bike fittings and takes the time to get them right. He pays attention to all of the details that make for an excellent fit. It is also great to support a small local business that clearly cares about its clients.
July 2025
My wife and I have used Neff Cycle for a new bike purchase, fittings and for service for the past 4 years. They have consistently exceeded our expectations in all interactions. The repair staff work hard to complete work quickly and effectively.
May 2025
Absolutely saved me, super cool dudes, would trust for any mechanic work
