Neff Cycle Service LLC is a highly regarded bike shop known for its friendly, knowledgeable, and honest staff. Customers consistently praise the store for its excellent service, fair pricing, and attention to detail. Isaac and Kevin, in particular, stand out for their dedication to their clients, with Isaac taking special care to ensure bike fittings are thorough and tailored to each rider’s needs. Many reviews highlight the quality of the bike fittings, which help customers feel more comfortable and confident on their bikes, whether they are new to cycling or training for serious events like a triathlon. The staff is patient and willing to answer questions, making beginners feel welcome and supported. The shop provides a range of services including bike repairs, tune-ups, and new bike purchases. Customers appreciate the quick turnaround time and effective repairs, especially for issues like squeaking brakes. The store is well-stocked and willing to order specific items if needed, demonstrating a commitment to customer satisfaction. Overall, Neff Cycle Service LLC offers a well-run, personable experience with honest advice and quality work, making it a trusted choice for cycling needs in Madison, WI.
Had a small issue with my gears so I stopped in and they fixed it right then and there. Always helpful and friendly!
June 2026
Had my first fitting with Isaac yesterday and it was a great experience. This guy knows his stuff and treats you like he's known you for years! Definitely recommend stopping in!
April 2026
Awesome shop, great service, nice guys. Can’t go wrong.
