Morgan's Running is a shoe store that offers a mix of customer experiences. Many customers praise the staff for their knowledge and helpfulness, particularly highlighting one employee's exceptional service in finding the right sneakers and addressing issues like knee pain and arch support. The store also provides quick shipping and good packaging for online orders, though there have been some issues with incorrect insoles that were resolved promptly by the staff. However, some customers find the store layout frustrating. The limited space means that stock is kept in the back, which can lead to long waits for assistance. Customers have noted that this can be particularly inconvenient when trying to purchase shoes in person, as it may take time to get help and some feel they are paying extra compared to online prices. Despite these challenges, many shoppers appreciate the quality of the items and the overall service they receive, making Morgan's Running a place worth considering for running shoes and gear.
Exceptional service and great advice on shoes. Always pleased that I got the best fit possible for my foot
February 2022
Every time I go to new balance the employees are helpful and recommended the best items. I am never disappointed when I come shopping at this store and they have quality items.
July 2021
I really got the best service I can imagine from Kristin. She spent time listening to the issues I have w my feet and came up with several options.... in my price range. I'll be back for a couple of the other styles she suggested . What a nice place to shop, very customer oriented!
