Old National Bank in Madison is dedicated to helping individuals and businesses achieve their financial goals while strengthening the communities it serves across Illinois, Indiana, Iowa, Michigan, Wisconsin, Kentucky, and Minnesota. The bank offers a wide range of services, including personal and business banking, mortgages, investments, wealth management, and online and mobile banking. Customers appreciate the friendly, professional, and caring staff, who go the extra mile to provide exceptional service. Many reviews highlight the helpfulness of staff members, especially at the Sherman Avenue branch, where relationship bankers like Lisa Wiedenfeld-Wilson have been praised for their competence, kindness, and dedication. Clients also value the bank's support during difficult times, such as navigating complex estates with courtesy and sympathy. Although some customers have experienced changes, they remain loyal due to the personalized service and community focus. Overall, Old National Bank is seen as a trusted, local financial partner committed to exceeding customer expectations and being a bank for life.
My first impression of this branch was great when I came to open an account.They were short staffed but Lisa was so pleasant and helpful with multitasking by setting up my account all while helping other customers!
December 2024
We want to extend a huge thank you to Lisa Wiedenfeld Wilson for ALL the help she has given us, especially our mother. Lisa is a gem and also want to include that everyone we have encountered is been very nice and professional. Thank you for everything Lisa! MB and Dave
August 2024
My experience at Old National Bank on Sherman Ave has been exceptional. Relationship Banker Lisa Wiedenfeld-Wilson has provided professional, friendly and very competent care as we have navigated complex banking services. It is clear Lisa loves the work she does and is a real asset to Old National Bank. Very pleased.