O'Reilly Auto Parts store #3794 in Madison, Wisconsin, is highly regarded by customers for its friendly and helpful staff. Located at 3451 East Washington Avenue, the store offers a wide range of auto parts, tools, and accessories, along with useful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program for special tools needed during repairs. Customers appreciate the staff’s positive attitude and willingness to go the extra mile, ensuring they get the right parts without overpaying. Staff members like Dylan, Morgan, Oscar, Raine, and Kevin are frequently praised for their friendliness and expertise, whether assisting with light problems, batteries, steering fluid, or key fobs. Customers feel comfortable asking questions, and many mention that their experiences are positive, with staff making them feel valued and understood. Overall, this O'Reilly location is known for its welcoming atmosphere, knowledgeable employees, and quality service, making it a favorite among local auto owners.
Jose is the greatest guy around, super helpfull. Amazing crew
June 2025
Ample inventory and variety, friendly and helpful staff, and reasonable prices. Their website is really easy to navigate and they keep their inventory list online up to date. Good job, guys!
May 2025
Friendly service helpful workers knowing just what the customer need for their vehicle
