O'Reilly Auto Parts store #3842 in Madison, Wisconsin, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program with a refundable deposit, making repairs easier for customers. The staff are known for their professionalism, knowledge, and willingness to go the extra mile to help. Customers have praised the store for excellent service, with employees like Greg, Matt, Jose, and Mike receiving special mention for their kindness, patience, and expertise. One customer appreciated how quickly and kindly the team handled a difficult day, including help with a broken-down vehicle and battery replacement in cold weather. The friendly greeting at the counter and the prompt assistance in installing parts make this location a trusted choice. Overall, O'Reilly Auto Parts in Madison is highly recommended for its great service, knowledgeable staff, and convenient offerings, ensuring customers get the help they need for their vehicle projects. With over 6,000 stores nationwide, O'Reilly remains a top destination for auto parts and services.
Bryce was awesome; went above and beyond to assist me with replacing my registration lamp bulb. He’s definitely an asset to the store! Please promote him!
December 2025
We stopped in to test the battery and ended up having a new one installed. The young man shared that he was a newer employee. He was so polite and helpful! We didn't have the needed tools to install it ourselves, so his help was priceless!
December 2025
Mandy! You were awesome! We really appreciate your great customer service, your help and positive attitude. It was a great experience- we purchased a new battery and you were truly a blessing! Thank you, you’ll be missed!
