-
March 2024 by CW
They give you pennies on the dollar, then resell your used stuff for new prices, no joke. And then if you try to return anything they only give you store credit. Place is a racket
-
March 2024 by ben frye
Aj helped me pick out a nice set of Taylor made golf clubs to suit my game. Was respectful, patient and answered all my questions. Good pricing too.
-
March 2024 by Nathan Otis
Great customer service and great selection. We get all of our kids equipment here, and the staff is awesome.
-
March 2024 by Emmy Opalewski
Went looking for a softball glove they didn’t have any over the size of 13.5 but great and helpful employees
-
March 2024 by Luke Freeman
sold my really nice Burton snowboard, flow bindings, and burden snowboarding boots. Everything was basically brand new the board had been used twice and the boots were in perfect shape when I went over the quote with the store clerk he told me how much he was going to give me for each item we went over the bag the boots the bindings and the board all separately. He told me he was giving me this percentage of the value of each item and then he would tell me his percentage that he was going to get everything looked good on that first receipt when the man started counting out the money they gave me $216 for a $1,500 setup after getting on the Beltline I then realized I didn't get a receipt so I called and had them send me a picture of it to my personal phone which was very nice of them as I recollect the man's gestures when I reached out for the receipt he pulled it back and acted like he was throwing it away which I thought no big deal. I then took a look at the receipt that they sent to my phone and realized that there was only three items that I got paid for I then turned around after driving 20 miles to go back there to tell them that I didn't think that my bindings got added to the total and which I should have got paid the man then said that the snowboard and the bindings were sold together as a package however when I originally went over the first guy's quote I remember the man saying that he was giving me 45% of the value of my board and I specifically recall exclaiming wow yeah that's pretty good 45% is better than I thought, we then did the bindings which retail that $369 he told me he'd give me $30, i said ok because he was giving me 45% of the value of my board, so long story short my bindings never got added to the receipt and I never got paid for my binding so they basically just stole my bindings. They look like really nice guys in there but I'm telling you learn from my mistake because they will flat out Steel your items if you're not paying close attention they bamboozle you with oh I'm going to have to write you a check if I don't have enough money in the till and in the end I could have sold my board online for at least $500 and I accepted 216 because I couldn't find a pawn shop that would work with me even though everything was pretty much brand new the only thing that might even could be considered a little dirty was the bag that it was carried in and it was a nice burden bag so learn from my mistake these guys down here are thieves and I will not retract my review because what I am telling you right now is 100% honest to God truth I should be happy that I got something for it however I 100% got ripped off and these guys flat out stole from me so I have every right to call them thieves because that's what they are. Don't do business with these guys to sell your stuff online you'll be way better off
-
March 2024 by Logan
Excellent customer service and great deals. Would definitely reccommend!
-
February 2024 by David Dargenio
Good selection of not only used equipment but new stuff as well. Friendly team, there to help
-
February 2024 by Will Ward
Gave us a discount and helped us out. Very nice and helpful
-
December 2023 by Julie Gmeinder
Great customer service! I bought ski boots for the first time and they were extremely helpful walking me through what I needed and what to look for with used gear wherever I purchase it from. They also offered me a discount on some new gear and their store credit for gear you turn in is very fair. I will shop here again!
-
November 2023 by Alexander von Hafften
I've been to Play It Again on Odana a couple times in the last few years and it's always been a good experience. Last week, I came in and got hockey skates and downhill skis, boots, and poles. Prices are pretty good and selection for snow/ice sports is decent in early November (before the snow flies) but becomes more limited later in the season. AJ helped me out and he was great! Very friendly and helpful.
-
November 2023 by Ava Rose
Great customer service A.J Bolano helped us very much with hockey gear and found us everything we needed at the best price.
-
October 2023 by P Largio
I ordered a pair of Burton bindings online to be delivered to my PO box in Buffalo (I live in Canada). Unfortunately the online shopping system does not accomodate for non-US billing. I spoke to the guys at the store and they where able to manually take my payment and ship me the bindings. Great customer service!!!! Thanks
-
September 2023 by Samantha S
Have come to this local, small business a few times for hockey gear. They have a comprehensive selection with various sizes and prices, new and used. The store manager, AJ, saw that we were browsing helmets and offered to do a measurement to help us narrow down our search. We were also offered a deal for 10 skate sharpening sessions for $60 at checkout. Great prices and excellent customer service.
-
August 2023 by Sherry Mckee
Super friendly and helpful staff. The store manager even helped me carry the item out to the car and I found a great deal!
-
August 2023 by Marly Wolff
Huge thanks to AJ and his team at Play It Again Sports! They had a wide selection and made a great deal with us for the perfect Ben Hogan bag. We can’t wait to come back the next time we’re in town!
